Shayla Collins

Cooking , cashier , stocking opening , closing

• Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
• Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
• Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
• Maintained detailed records of each animal''s care, including feeding schedules, exercise routines, and any special requirements.
• Mixed and administered special food formulas to individual animals based on unique dietary needs.
• Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
• Developed strong relationships with clients through open communication and trust-building interactions during drop-off and pick-up times.
• Ensured safety of all animals through proper handling techniques and adherence to established protocols.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Completed animal intakes to board animals, labeling all home items and toys properly.
• Monitored animal behavior for signs of illness or distress, promptly reporting any concerns to management or veterinary staff.
• Recorded information such as feeding schedules, appearance, behavior of boarded or hospitalized patients to monitor stay.
• Provided excellent customer service to pet owners, addressing questions and concerns regarding their pets'' stay at the kennel.
• Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
• Monitored kennels for toy safety and removed choking hazards.
• Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
• Administered care for animals and reported signs of illness, disease and injury to veterinarians.
• Educated clients about kennel services, policies, and procedures to ensure a smooth experience for both the pet and owner.
• Increased efficiency in daily operations by keeping accurate inventory records of food, supplies, and medications.
• Monitored animal playgroups for aggressive behaviors in order to maintain safety of pet participants.
• Provided compassionate care for sick or injured animals while they recovered under veterinary supervision at the facility.
• Improved animal welfare with regular exercise routines and socialization activities.
• Collaborated with other staff members to create a positive work environment focused on delivering high-quality care to all animals in the facility.
• Kept animals clean and free of contaminants to promote optimal health.
• Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
• Contributed to team efforts in emergency situations, assisting veterinarians with urgent medical procedures when necessary.
• Enhanced animal care by administering medication, vaccinations, and maintaining medical records.
• Demonstrated strong multitasking abilities by managing multiple responsibilities simultaneously, including animal care, client interactions, and administrative duties.
• Provided post-operative care, collected specimens, cleaned instruments and filled prescriptions to assist veterinarians.
• Answered telephones and performed administrative duties to assist receptionist during busy periods.
• Performed grooming activities for boarded and hospitalized animals.
• Assisted in the adoption process, helping to place animals in suitable homes.
• Trained new staff on kennel maintenance, animal care and feeding protocols.
• Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
• Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
• Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
• Trained animals in behavioral compliance or other special routines or commands.
• Educated visitors and staff on proper animal care and handling.
• Developed and implemented enrichment plans to keep animals healthy and stimulated.
• Assisted with development of animal behavior modification plans.
• Followed pet care instructions for dietary needs and medication regimens.
• Documented animals' weight, size and condition in computer system for review by senior staff.
• Consulted with veterinarians to diagnose problems and administered prescribed treatments.
• Monitored animals for behavioral problems and signs of health issues.
• Reset procedure rooms between appointments and disinfected equipment.
• Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
• Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
• Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
• Washed, trimmed, and brushed animals to maintain good grooming standards.
• Prepared and administered medications and treatments as prescribed by veterinarian.
• Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
• Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.

• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Assisted patients with daily living activities, improving their overall quality of life.
• Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
• Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
• Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
• Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
• Provided mobility assistance such as walking and regular exercising.
• Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
• Provided physical assistance for mobility, promoting independence and safety in the home environment.
• Monitored vital signs and reported any abnormalities to medical professionals promptly.
• Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
• Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
• Assisted disabled clients to support independence and well-being.
• Enhanced patient comfort by providing compassionate and attentive care.
• Advocated for patient needs within the healthcare system, ensuring they received appropriate services and resources.
• Maintained detailed records of patient progress and changes in health status, facilitating effective communication among healthcare providers.
• Implemented effective strategies for addressing behavioral issues related to dementia or other cognitive impairments.
• Completed entries in log books, journals, and care plans to accurately document and report patient progress.
• Conducted regular assessments of patients'' conditions, updating care plans as necessary.
• Collaborated with healthcare teams to develop individualized care plans tailored to each patient''s needs.
• Continuously expanded caregiving knowledge by attending professional development workshops and staying informed about relevant industry trends.
• Managed time effectively while caring for multiple patients concurrently, prioritizing tasks based on urgency and importance.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Followed nutritional plans to prepare optimal meals.
• Provided transportation and appointments management.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Monitored client health by performing routine pulse, temperature and blood pressure checks.
• Developed individual care plans for clients based on specific needs.
• Scheduled and coordinated medical appointments.
• Administered medications in accordance with doctor's instructions.
• Transported clients for medical and personal outings.
• Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
• Communicated regularly with clients' families to provide updates on health and wellbeing.
• Utilized universal precautions and infection control principles in all aspects of care.
• Assisted with end-of-life care.
• Monitored changes in clients' conditions to report concerns to supervisor.
• Supported families through difficult times by offering emotional support and education on important care tasks.
• Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
• Provided direct personal care and administrative services to clients.
• Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
• Trained new staff members on best practices for home health care.
• Improved patients' comfort with massage and application of topical treatments.
• Constructed cognitively stimulating activities.
• Researched and recommended community resources to meet clients' needs.
• Developed and implemented care plans for clients.
• Planned and implemented community outreach and events to provide health education about cancer, self-care and preventive breast examinations.
• Documented vital statistics and coordinated with health care providers.
• Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.

Cashier, closing, stocking, inventory, orders

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Answered questions about store policies and addressed customer concerns.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Developed rapport and fostered brand loyalty by offering personalized service.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Contributed to significant decrease in queue times by streamlining checkout process.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Ensured accuracy in financial transactions, reconciled cash with receipts daily.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Enhanced shopping experience, provided product information and location assistance.
• Reduced processing errors by meticulously following transaction procedures.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Increased sales of promotional items by informing customers about current offers.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Improved efficiency, organized checkout area for optimal workflow.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Enhanced customer loyalty by participating in rewards program enrollment.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Assisted in inventory management, contributing to reduction in stock discrepancies.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Boosted team efficiency, shared best practices in cash handling and customer interaction.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Learned duties for various positions and provided backup at key times.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Worked with floor team and managers to meet wide range of customer needs.
• Processed refunds and exchanges in accordance with company policy.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Set up new sales displays each week with fresh merchandise.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

• Contributed to high-quality customer service by providing knowledgeable information on pet care.
• Promoted ongoing education within the team by organizing training sessions on various aspects of pet care.
• Increased client satisfaction by providing personalized pet care services and addressing individual needs.
• Worked closely with veterinary team to evaluate and improve pet care.
• Conducted research on new pet care trends or innovative solutions to provide informed recommendations to clients seeking advice on best practices.
• Delivered exceptional pet care by providing customized exercise routines and maintaining daily schedules.
• Participated in ongoing education opportunities to stay current on industry trends, techniques, and products for optimal pet care.
• Maintained up-to-date knowledge on industry trends and best practices in senior pet care, ensuring our facility remained competitive within the market.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Developed rapport and fostered brand loyalty by offering personalized service.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Increased sales of promotional items by informing customers about current offers.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Reduced processing errors by meticulously following transaction procedures.
• Enhanced shopping experience, provided product information and location assistance.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• Improved efficiency, organized checkout area for optimal workflow.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Assisted in inventory management, contributing to reduction in stock discrepancies.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Enhanced customer loyalty by participating in rewards program enrollment.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Contributed to significant decrease in queue times by streamlining checkout process.
• Boosted team efficiency, shared best practices in cash handling and customer interaction.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Operated cash register to record transactions accurately and efficiently.
• Performed cash, card, and check transactions to complete customer purchases.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Set up new sales displays each week with fresh merchandise.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Processed refunds and exchanges in accordance with company policy.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Worked with floor team and managers to meet wide range of customer needs.
• Learned duties for various positions and provided backup at key times.
• Used POS system to enter orders, process payments and issue receipts.
• Handled cash with high accuracy and took care to check bills for fraud.