Shaylee Maly
Waynetown
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Ice Cream Server
Scoops Ice Cream
Waynetown
05.2025 - 08.2025
- Served ice cream and toppings to customers in a friendly manner.
- Maintained cleanliness of service area and equipment throughout shifts.
- Managed cash register and processed transactions accurately.
- Prepared ice cream cones, sundaes, and milkshakes efficiently.
- Assisted customers with flavor selections and special requests.
- Stocked supplies and organized inventory for optimal workflow efficiency.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Cleaned tables, chairs and dining areas after customer use.
Pizza Maker
Pizza King Indiana
Waynetown
05.2025 - 08.2025
- Prepared fresh pizza dough and toppings according to company standards.
- Operated pizza ovens ensuring proper cooking times and temperatures.
- Maintained cleanliness of workstations and kitchen equipment throughout shifts.
- Assisted in training new staff on pizza preparation techniques and safety practices.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
- Followed established recipes when creating specialty pizzas requested by customers.
- Assisted other cooks in preparing salads, sandwiches, desserts and appetizers.
- Modified standard recipes to address customer requests for substitutions or allergen concerns.
Customer Service Cashier
Gregg's Corner Market
Waynetown
09.2022 - 08.2025
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product inquiries and provided recommendations.
- Handled cash, credit, and check payments accurately during shifts.
- Greeted customers and provided friendly customer service.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Answered incoming phone calls from customers regarding product availability or store locations.
Education
BA History - History
Manchester University
North Manchester, IN 08.2025 - 11.2025
North Montgomery
Crawfordsville, INSkills
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Time management
- Cultural awareness
- Phone etiquette
- Active listening
- Adaptable and flexible
- Research skills
- Art history knowledge
- Artistic collaboration
- 2D design
- Graphic arts design
- Color theory
- 3D design
- Traditional fine art skills
- Outlining and shading
- Critical thinking
- Conflict resolution
Affiliations
- An inspiring artist with long line in family
- Dabble in all art forms with a focus on traditional graphite pieces
- Gardening
- Cooking and baking for friends and family
Certification
- Sullivan University College of Hospitality Studies Certificate of Achievement In Recognition of Completion of Sullivan University's 2024 Culinary Camp - June 9-14
- Sullivan University College of Hospitality Studies Certificate of Achievement In Recognition of Completion of Sullivan University's 2025 Culinary Camp - June 15-20
Volunteer Work
- Warp-athon: Wrapped presents that would go towards the assisted living/retirement homes, mental health facilities, and rehab centers.
Timeline
BA History - History
Manchester University
08.2025 - 11.2025
Ice Cream Server
Scoops Ice Cream
05.2025 - 08.2025
Pizza Maker
Pizza King Indiana
05.2025 - 08.2025
Customer Service Cashier
Gregg's Corner Market
09.2022 - 08.2025
North Montgomery