Shayn De Souza
Anjuna, Goa,India
Summary
Experienced and results-oriented professional with a Bachelor's in Business Administration, specializing in comprehensive event operations, client servicing, and financial management. Proven track record in managing complex logistics, vendor negotiations, and budgeting processes to ensure seamless event execution within financial constraints. Adept at risk management, team leadership, and post-event analysis, with a strong focus on optimizing processes for efficiency and client satisfaction. Seeking to leverage my skills in operations, finance, and strategic planning to contribute to the growth and operational excellence of a forward-thinking organization.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
Work History
EVENT OPERATIONS AND CLIENT RELATIONS MANAGER
Red Letter Day
Panjim, India
09.2022 - Current
- Client Servicing: Built strong client relationships and exceeded expectations.
- Vendor Management: Sourced and negotiated with vendors for seamless service.
- Logistics Coordination: Planned and executed event logistics, including transportation and setup.
- Budget Management: Managed budgets, expenses, and vendor payments.
- Risk Management: Developed contingency plans to mitigate disruptions.
- Team Coordination: Led cross-functional teams for effective collaboration.
- On-Site Management: Oversaw event operations and addressed client needs in real-time.
- Post-Event Evaluation: Conducted debriefs to gather feedback for improvement.
- Data Management: Created Excel tools for budgeting and logistics tracking.
- Compliance: Ensured legal compliance and secured necessary permits.
INTERN
Alans Meat Products
Parra, Goa, India
04.2019 - 06.2019
- Worked productively with team members to achieve common goals.
- Managed time effectively to meet deadlines.
- Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
- Carried out duties with strict compliance to company standards and policies.
- Answered phone calls and emails for management team during busy periods.
- Addressed incoming requests for information, inquiries, and complaints.
ACCOUNTING FINANCE INTERN
M/S. PRADIP LAD & ASSOCIATES
Mapusa, Goa, India
10.2017 - 11.2017
- Examined financial documents to check totals, verify transaction accuracy and identify discrepancies.
- Inventoried office supplies and equipment and prepared stock orders for purchase.
- Maintained accurate and detailed inventory records.
- Allocated bills and accounts in line with department strategy.
- Worked under guidance of accountants to prepare financial data in correct formats.
- Used accounting software to generate reports and perform other accounting duties.
- Shadowed senior staff to learn key accounting principles and processes.
FINANCE INTERN
P.D. NAIK & ASSOCIATES
Mapusa, Goa, India
03.2017 - 04.2017
- Verified accuracy of financial statements, confirming final figures on statements were correct.
- Established and organised easily accessible filling systems.
- Maintained accurate and detailed inventory records.
- Undertook data entries and balance sheet reconciliations.
Education
Bachelor of Business Administration - Business
St. Xavier’s college, Mapusa, Bardez-Goa
Mapusa, India 06.2018 - 04.2021
Higher Secondary Education - Vocational ( Accountancy and auditing)
St. Xavier's Higher Secondary School , Mapusa-Goa
Mapusa, India 06.2016 - 04.2018
Secondary Education -
St. Britto's High School , Anjuna , Goa
Mapusa, India 06.2011 - 04.2016
Skills
- Operations Management
- Client Relationship Management
- Financial Planning & Budgeting
- Vendor Negotiation
- Risk Management: Identifying risks and developing contingency plans
- Team Leadership: Leading cross-functional teams effectively
- On-Site Coordination
- Data Analysis: Proficient in Excel for financial tracking
- Communication Skills: Strong ability to convey ideas clearly
- Calm under pressure
- Team building
LANGUAGES
English
Native
Hindi
Fluent
Konkani
Native
REFERENCES
Mrs. Asheen Laljee
Proprietor : Red Letter Day
Email: asheen.redletterday@gmail.com
Phone Number: +91 9822912829
DECLARATION
I hereby certify that all the information provided above is true to the best of my knowledge.
Place: Goa
Name: Shayn De Souza
Timeline
EVENT OPERATIONS AND CLIENT RELATIONS MANAGER
Red Letter Day
09.2022 - Current
INTERN
Alans Meat Products
04.2019 - 06.2019
Bachelor of Business Administration - Business
St. Xavier’s college, Mapusa, Bardez-Goa
06.2018 - 04.2021
ACCOUNTING FINANCE INTERN
M/S. PRADIP LAD & ASSOCIATES
10.2017 - 11.2017
FINANCE INTERN
P.D. NAIK & ASSOCIATES
03.2017 - 04.2017
Higher Secondary Education - Vocational ( Accountancy and auditing)
St. Xavier's Higher Secondary School , Mapusa-Goa
06.2016 - 04.2018
Secondary Education -
St. Britto's High School , Anjuna , Goa
06.2011 - 04.2016
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