Shaytice Howell
Whiteland
Summary
Qualified Medical assistant with background in assisting healthcare professionals and providing patient care. Skilled in clinical procedures and medical administration, contributing to improved patient outcomes. Demonstrated ability in patient communication and maintaining medical records efficiently. I attended Ivy Tech Community College, majoring in medical assisting. I am a 2019 graduate from a competency based program, where I learned clinical and administrative skills and patient education, with knowledge of medical terminology and HIPAA compliance. Recent graduate of Indiana University Northwest, certified by NCCT, while achieving a surgical technologist AAH certification. I am pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Skilled in sterilization techniques, instrument handling, and maintaining aseptic conditions. Strong focus on teamwork and adapting to dynamic surgical needs. Known for reliability and commitment to excellence in patient care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
IU Health Physicians
08.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Clinical and administrative duties
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Performed medical records management, including filing, organizing and scanning documents.
Externship
IU Health Physicians Family & Internal Medicine Georgetown
05.2019 - 07.2019
- Completed 200 hours of direct patient care experience
- Performed CLIA-Waived hematology, chemistry, urinalysis, and immunology testing
- Obtained Vital signs, capillary punctures for glucose, hemoglobin A1C, performed electrocardiography, administered parental medications by intramuscular route, and performed urinalysis and cultures
- Perform handwashing, practiced standard precautions, while selecting appropriate PPE for potentially infectious situations
- Use of Electronic Medical records, accurate documentation in the patients record, managing appointment schedule, preparing patients for procedures and treatments, such as a suture removal, Pap smear, cervical exam
- Applying HIPAA rules in regard to privacy and release of information
Dietary aid
Robin Run Village
06.2015 - 01.2017
- Providing exceptional customer service as a dietary server among the geriatric community
- Clean tables or counters after residents have finished dining
- Prepare tables for meals, setting tables in a formal setting such as linen, silverware, and glassware
- Taking orders for food and beverages, preparing residents food orders on order slips, and memorizing orders
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
Education
AAH Surgical Technologist Certification - Surgical Technologist
Indiana University, Northwest
Gary, IN03-2025
Associate of Applied Science - Certified Medical Assistant
Ivy Tech Community College of Indiana
Indianapolis, IN05-2019
High School Diploma - High school student
Lawrence North High School
Indianapolis, IN05.2014
Skills
- Phlebotomy
- Electrocardiography
- CLIA-Waived Tests
- CPR certification
- Leadership & Teamwork Qualities
- Medical terminology
- HIPAA compliance
- Specimens collection and processing
- Patient scheduling
- Vital signs monitoring
- Aseptic techniques
- Sterile technique proficiency
- Instrument sterilization
- Safe sharps disposal
- Administering medications
- Patient safety
Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Basic Life Support (BLS) - American Heart Association.
- Tech in Surgery - Certified (TS-C) - National Center for Competency Testing (NCCT).
Timeline
Certified Medical Assistant
IU Health Physicians
08.2019 - Current
Externship
IU Health Physicians Family & Internal Medicine Georgetown
05.2019 - 07.2019
Dietary aid
Robin Run Village
06.2015 - 01.2017
High School Diploma - High school student
Lawrence North High School
AAH Surgical Technologist Certification - Surgical Technologist
Indiana University, Northwest
Associate of Applied Science - Certified Medical Assistant
Ivy Tech Community College of Indiana
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