I look forward to a career that provide me an opportunity in use my knowledge and skill for making meaningful contribution to the success of organization and also further enhance my abilities by working in a challenging work atmosphere.
Overview
28
28
years of professional experience
Work History
Teacher
Self Employed - Teaching
11.2021 - 06.2024
Adapted teaching methods and materials to meet students' varying needs.
Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Helped students explore concepts with engaging, learning-focused activities.
Store Manager of Operations
Business - Shop
04.2012 - 03.2020
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Assisted with hiring, training and mentoring new staff members.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Electrical Supervisor
ABB Ltd
09.2006 - 09.2009
Prepared and submitted reports on job progress and safety conditions to upper management.
Provided feedback to workers on job performance and safety procedures.
Inspected equipment and tools used for safe operation.
Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
Supervised training of new construction and extraction workers on safety practices and procedures.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Documented construction and extraction workers' hours, wages and other pertinent information.
Sourced suppliers and purchased necessary materials for work.
Prepared and analyzed complex reports of general or technical nature.
Supervised and evaluated installation and repair of lights and power in buildings and facilities.
Directed projects according to schedule and quality demands.
Investigated and reported on accidents, injuries and near-miss incidents.
Store Manager of Operations
Business - Shop
01.2003 - 08.2006
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Supervised guests at front counter, answering questions regarding products.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Managed inventory control, cash control, and store opening and closing procedures.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Managed purchasing, sales, marketing and customer account operations efficiently.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Store Keeper
Business - Shop
08.1996 - 11.2002
Operated forklifts and hand trucks to restock department supply locations.
Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
Documented shipping and receiving records to confirm receipt of orders.
Trained, coached and scheduled employees to improve store upkeep and operations.
Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
Issued invoices to request payment from customers every month.
Ordered goods from various vendors to maintain store merchandise levels.
Filled orders by gathering merchandise specified in requisitions.
Monitored merchandise on shelves and in storage using inventory control system.
Planned budgets and authorized payments and merchandise returns.
Education
Bachelor of Science - Mathematics
B.U Bhopal
07-1996
Higher Secondary - Maths/Science
M.P. Board
06-1990
High School -
M.P. Board
05-1988
Skills
Operation & Maintenance
Preventive Maintenance
Tools and Equipment Management
Guidelines and Standards Supervision
Quality Assurance
Work Experience Fields: Electrical Projects, Teaching, Factory Environment, Company & its Headquarters
Safety Supervision
Windows - OS
Basic MS Word/Excel
Basic Tally
Languages
Hindi
English
Computer Systems
Windows
MS Word/Excel
Basic Tally
Core Duties and Responsibilities
Manage staff, preparing work schedules and assigning specific duties.
Perform sales floor work, such as assisting customers, stocking shelves, or taking inventory.
Prepare checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
Perform clerical tasks such as typing and filing.
Created customized product packages based on specific and personal needs.
Processed and handled fraudulent product returns.
Recommended alternative items when products were out of stock.
Organized and maintained a marketing storage room to ensure employee safety.
Organize back stock and props for floor set up.
Coordinate training and development activities for employees.
Responsible for all accounting transactions daily, responsible for inventory procedures and ordering merchandise, also responsible for taking deposits to bank after shifts running register.
Unloading truck and putting out merchandise where it belonged.
Inspect work performed to ensure that it meets specifications and established standards.
Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
Inspect and evaluate the physical condition of facilities to determine the type of work required.
Maintaining the equipment cache in an appropriate state of readiness for immediate deployment.
Packaging, transporting, distributing, and the maintenance of the task force equipment cache during mission assignments.
Coordinating with transport officials for all cache logistics.
Procuring equipment during the mobilization phase as appropriate.
Procuring items on site through coordination with Technical Team Manager.
Accountability and security of all components of the task force equipment cache.
Maintaining appropriate records and reports.
Direct and supervise employees engaged in sales, inventory taking, and performing various transactions for customers in multiple convenience store locations.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Enforce safety, health and security rules.
Engage with customers in a sincere and friendly manner so as to provide the ultimate customer service experience.
Orient, train, monitor, evaluate, and provide direction to store staff.
Ensure products are correctly priced, organized, and displayed.
Handle customer complaints, issues and questions.
Operate cash register and process cash, debit card, and credit card sale transactions.
Communicate with other store locations to determine merchandise availability.
Executes merchandising standards including visual, signage, and promotions.
Utilizes reactionary merchandising to maintain store standards based on sell through and/or assortment levels.
Partners with store management team on promotional planning, markdown execution, and product placement.
Merchandises to company standards and executes Company directives within set timelines.
Monitors and adheres to all safety regulations and policies as directed by the company.
Manage company sponsored programs.
Consistent top performer assist the Store Manager with the day to day operations and reports.
Assist with driving and controlling store sales, KPI, shrink and payroll performance.
Utilize all company training tools to train and develop Store Teams to appropriate performance levels.
Foster a positive work environment that encourages ideas and innovative problem solving.
Apply expert leadership skills in managing and supervising the day-to-day operations.
Coordinate and execute all merchandise displays, monitor and manage store inventory.
Provide superior customer service consistently on every level.
Provide leadership, training and supervision of staff.
Perform all administrative responsibilities required of the position including: ordering inventory, processing payroll, staff hiring and terminations, opening and closing procedures.
Coordinate incoming and outgoing packages for the store.
Collaborate with other store departments to strategize on overall store improvements.
Handles verbal guest complaints immediately, and communicates verbal and written complaints to the operation manager.
Monitors and maintains adequate inventories.
Ensures maintenance according to company guidelines and government standards.
Complete daily reports and documents on a timely basis.
Ensures the adherence of all the cash handling procedures.
Completes all others assigned duties and responsibilities.
Timeline
Teacher
Self Employed - Teaching
11.2021 - 06.2024
Store Manager of Operations
Business - Shop
04.2012 - 03.2020
Electrical Supervisor
ABB Ltd
09.2006 - 09.2009
Store Manager of Operations
Business - Shop
01.2003 - 08.2006
Store Keeper
Business - Shop
08.1996 - 11.2002
Bachelor of Science - Mathematics
B.U Bhopal
Higher Secondary - Maths/Science
M.P. Board
High School -
M.P. Board
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