SHAZIYA FAROOQ
Srinagar
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
1
1
Certification
Work History
Receptionist
Life Care Hijama Center
Srinagar
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with onboarding new clients and securing paperwork completion.
Education
B A - Islamic Studies
Women's College M A Road
Srinagar08.2021
Skills
- Customer and Client Relations
- Security Awareness
- Telephone Skills
- Time Management
- Verbal and Written Communication
- Staff Management
- Office Equipment Operation
- Expense Reporting
- Travel Planning
- Document Control
- Meeting Preparation
- Schedule Management
- Performance Improvement
- Shorthand Writing
- Organization and Efficiency
- Office Supply Inventory Control
- Correspondence Distribution
- Records Preparation
- Organization Skills
- Data Imports
- Supply Management
Certification
- Certified Hijama, - Life Care Hijama Therapy
Timeline
Receptionist
Life Care Hijama Center
B A - Islamic Studies
Women's College M A Road
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