SHAZIYA KHAN
Greater Noida
Summary
Results-driven professional with over five years of experience in vendor risk management and third-party risk assessment. Expertise in contract lifecycle management and regulatory compliance, utilizing Power BI and advanced Excel for data analysis. Proven ability to enhance decision-making processes and improve operational efficiency through effective stakeholder communication and strategic initiatives.
Overview
5
5
years of professional experience
Work History
Senior Associate, TPRM and Contract Management
Voya Financial
10.2024 - Current
- Support contract negotiation, attend review meetings, track updates, and maintain required documentation within designated contract repositories.
- Prepare use case summaries, term sheets, and contract summaries for the sourcing and risk teams.
- Work on the Voya 401(k) benefit plan vendors, ensuring compliance requirements are met.
- Lead and support the DocuSign execution process for new contracts, renewals, term sheets, and amendments; coordinate signatures between the vendor and Voya.
Vendor Risk Specialist
Ameriprise Financial
03.2022 - 10.2024
- Conducted comprehensive third-party risk assessments, including Information Security, Business Continuity and Physical Security.
- Managed vendor lifecycle processes, from onboarding to contract renewals and offboarding.
- Performed OFAC screenings to ensure compliance with regulatory standards.
- Prepared detailed risk assessment reports, summaries, and scorecards aligned with internal policies.
- Trained new colleagues on Archer processes, documentation, and vendor communication protocols.
- Resolved vendor issues through direct communication, ensuring timely assessment completion.
Technical Support Executive
Wipro
12.2020 - 12.2021
- Resolved technical issues and optimized workflows.
- Delivered first-line diagnostics and knowledge-base support.
- Handled high-volume tickets with SLA adherence, improving customer satisfaction to 85%.
- Provided technical support via phone and email, ensuring consistent service delivery.
Education
MBA - Finance
Jamia Hamdard
Delhi1 2020
Bachelor of Commerce - Commerce
Lucknow University
Lucknow1 2018
Skills
- Investment portfolio management
- Vendor risk assessment
- Cybersecurity knowledge
- Contract management
- Power BI and Excel reporting
- RSA Archer proficiency
- Stakeholder engagement
- Audit compliance support
- Oracle database management
- Salesforce CRM expertise
- DocuSign proficiency
Hobbies and Interests
Traveling, Reading
Languages
English
Proficient (C2)
C2
French
Intermediate (B1)
B1
Hindi
Native
Native
Urdu
Upper Intermediate (B2)
B2
Timeline
Senior Associate, TPRM and Contract Management
Voya Financial
10.2024 - Current
Vendor Risk Specialist
Ameriprise Financial
03.2022 - 10.2024
Technical Support Executive
Wipro
12.2020 - 12.2021
MBA - Finance
Jamia Hamdard
Bachelor of Commerce - Commerce
Lucknow University