Summary
Overview
Work History
Education
Skills
Languages
Skills And Tools
Timeline
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Shaziya Taj

Bengaluru

Summary

Professional Summary – Transitioning from Real Estate to IT

Dynamic and results-oriented professional transitioning from a successful career in real estate and client services into the Information Technology sector. With a strong background in managing client relationships, negotiating contracts, and leading high-stakes transactions, I bring excellent communication, problem-solving, and project coordination skills that translate seamlessly into IT roles.

Throughout my real estate career, I utilized CRM platforms (Salesforce, SAP), data analysis, and technology-driven tools to streamline operations, manage large client databases, and improve workflow efficiency. These experiences sparked a deep interest in technology and its power to optimize business processes.

Overview

3
3
years of professional experience

Work History

Assistant Sales Manager

IconHomz
Bengaluru
11.2024 - 05.2025
  • Analyzed and qualified incoming leads from multiple channels—including website, app, and marketing campaigns—resulting in improved lead conversion rates.
  • Developed tailored sales proposals, quotations, and service contracts aligned precisely with client needs and expectations.
  • Engaged proactively with channel partners to generate leads, drive closures, and increase overall revenue.
  • Gathered and communicated valuable customer feedback and market insights to internal teams, driving continuous product and service optimization.
  • Served as acting Sales Manager when needed, effectively managing team operations and driving achievement of sales goals.
  • Mentored and coached junior sales team members, promoting skill development and fostering a high-performance culture.

Senior Relationship Manager

Credvest
Bengaluru
05.2023 - 07.2024
  • Delivered compelling sales presentations that secured high-value deals, consistently exceeding revenue targets.
  • Managed full-cycle client interactions, from needs assessment and property tours to negotiation support, ensuring exceptional customer experiences.
  • Built and nurtured strong client relationships by tailoring real estate solutions to individual preferences and market conditions.
  • Collaborated closely with finance, legal, and operations teams to ensure seamless and efficient service delivery.
  • Maintained comprehensive and accurate sales records using CRM systems, enabling data-driven insights and process improvements.

Sales Associate

NoBroker
Bengaluru
12.2021 - 03.2023
  • Built and maintained strong client relationships, ensuring a high level of satisfaction and long-term engagement.
  • Managed and organized customer data using CRM tools, improving efficiency in client follow-ups and communication.
  • Scheduled and coordinated property showings, acting as a key liaison between buyers, sellers, and builders to streamline the sales process.
  • Represented clients in negotiations, ensuring favorable outcomes while maintaining transparent communication with all stakeholders.
  • Maintained accurate and up-to-date lead records and client interactions within CRM systems, supporting data-driven decision-making and marketing efforts.

Education

Bachelor of Commerce -

ISBM Chhattisgarh University

Higher Secondary Examination -

Chennai Senior Secondary School

Secondary Examination -

Soniya English High School

Skills

    Market Strategy & Analysis
  • Proven expertise in market research, forecasting, and competitive analysis to identify growth opportunities
  • Strategic market and trend analysis to inform business planning and positioning
  • Successful development and execution of data-driven sales and go-to-market strategies
    • Sales & Revenue Growth
  • Extensive experience in B2B and direct sales across diverse industries
  • Skilled in high-impact sales closing techniques and delivering persuasive sales presentations
  • Track record of driving profit and revenue growth through innovative sales initiatives
  • Proficient in lead pipeline development, management, and conversion optimization
    • Client & Stakeholder Engagement
  • Strong relationship-building skills with clients, stakeholders, and key decision-makers
  • Skilled in high-value contract negotiation and navigating complex deal structures
  • Expertise in customer relationship management (CRM) and client retention strategies
    • Team & Project Leadership
  • Experienced in leading, mentoring, and motivating high-performing sales teams
  • Effective project management with a focus on collaboration, timelines, and results
  • Strong analytical and problem-solving capabilities to drive continuous improvement
    • Technical Proficiency
  • Advanced proficiency in POS systems, including Salesforce and SAP
  • Deep understanding of CRM tools and sales automation platforms to streamline operations and enhance productivity

Languages

  • English
  • Hindi
  • Kannada

Skills And Tools

Experienced in Salesforce and SAP CRM operations, with a strong focus on lead qualification, client engagement, and feedback management. Skilled in preparing tailored proposals, negotiating deals, and optimizing the sales funnel to drive revenue growth. Proficient in Microsoft Excel, PowerPoint, and Word, with proven ability to mentor teams and manage stakeholders effectively. Adept at collaborating across functions to deliver business results.

Timeline

Assistant Sales Manager

IconHomz
11.2024 - 05.2025

Senior Relationship Manager

Credvest
05.2023 - 07.2024

Sales Associate

NoBroker
12.2021 - 03.2023

Bachelor of Commerce -

ISBM Chhattisgarh University

Higher Secondary Examination -

Chennai Senior Secondary School

Secondary Examination -

Soniya English High School

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Shaziya Taj