Shearlin Anthony

Ensure accurate and timely generation and delivery of invoices.
Monitor, process, and apply incoming payments (e.g., checks, ACH, wire
transfers) against accounts.
Follow up on outstanding accounts, communicate with customers
regarding overdue payments, and negotiate payment terms.
Perform regular reconciliations between the accounts receivable ledger
and general ledger.
Generate and review AR reports to track outstanding payments, aging
balances, and key metrics.
Address customer billing disputes and work with internal teams (sales,
finance, etc.) to resolve discrepancies.

Skilled in Accounts receivable with an experience in managing over 150
accounts.
Managed Dell EMC portfolio using Oracle application tools. Prepare
customer statements, research and analyze account. Determine payment
schedules with customer.
Resolving various issues in timely manner and ensuring customer
satisfaction.
Adhere to the daily deliverables and meet the call and strategies target.
Investigate and resolve invoicing and account discrepancies.
Work closely with the cash apps team in applying payment accordingly.
Cash application- Apply all cash received within 3hours of posting.
Drive and manage weekly Finance controller calls and daily team huddles.

Worked as SPE for the Pre- Authorization process worked for DJO related to
DME- Durable Medical Equipment.
Experienced in workers compensation where we call adjusters; employers take
information for the product authorization.
Trained new joiners working and resolving the queries related to claims.
Take the complete ownership of the task assigned and ensure delivery.

Responsible for calling US insurance companies on behalf of hospitals and following up on outstanding AR.
Review and resolve accounts in a timely manner as per the TAT provided by the client.
Calling insurance companies and verify patient eligibility with respect to the date of service with the hospital.
Exceed productivity and quality standards for 6 consecutive months and was awarded best performer for the same.
Scored 98% in training and was top performer in the complete training batch.

Working on the SAP HRM platform and related tools for clients.
Handling Indian Tax calculation and pay slips explanation, explanation of year end form like Form 16, ITR.
Interaction with the clients in a timely manner for swift payroll processing discussing and sharing of thoughts with
different teams to handle challenging situation.
Act as SPOC for other teams and Service delivery managers. Employee ticket review on daily basis- With clear
categorization of queries received and the status of the issues.
Drive resolution of tickets on daily basics, TAT- 90% resolution within 3 days.
Contribution towards the FCR 5%
Identifying top 3 issues of the client on a weekly basis and contributing to at least 25% reduction of the issues or as
agreed with the client.
Attending client calls and contributing accordingly as required. Support with call handling on a need basis especially
during pay dates.