Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Shebin Johnson

Koratty

Summary

Proven Resource Coordinator and Test Database Admin at Dell International Services, adept in Planning and Forecasting and Conflict Resolution. Excelled in streamlining operations, enhancing data management, and fostering team efficiency. Achieved significant improvements in test data accessibility and resource optimization, demonstrating strong problem-solving and communication skills.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Test Database Admin

Dell International Services
06.2016 - 11.2016

Experian maintains a separate database for testing purposes which is called Consumer Test Database (CTDB).
Roles and responsibilities:


  • Assisting Client in understanding Test data terms and help in supplying data for their execution.
  • Answering all the queries which comes to CTDB mail box based on the SLA.
  • Analyzing test data requirements and search for the test data in the repository.
  • Adding Test data to database, extracting files from mainframes.
  • Assisting other team members in their day to day activities during the available lead time.
  • Act as an ad-hoc resource for other projects to meet the timelines.
  • Conduct knowledge Management sessions on the lessons learnt during the data analysis and make sure they are applied across projects.

Resource Coordinator

Dell International Services
06.2012 - 06.2016

Experian is the leading global information services company, providing data and analytical tools to clients in more than 80 countries. My main area of experience has been working in Resource management and infrastructure where I contribute
essential administrative, human resource management and Finance management support to coordinate a
technical team by individually .

  • Resource Management .
  • On/Off boarding
  • Resource Management Reporting (roll off visibility, headcount etc
  • Enablement/disablement of resources in internal / client systems. Training completion tracking and reporting (CDP, Ethics and Compliance, client mandatory trainings).
  • Coordinate / enable Background Check process.
  • Enablement / disablement of charge codes, tracking and reporting. Opportunity tracking and management.
  • Maintaining the open demand tracker and updating Senior Management on a weekly basis .
  • Opportunity Management reports for knowing the future business prospects which is extensively used by Top Management.
  • Dell Compliance based training and Experian compliance based training report which helps to track the completion of Client Data protection training which is mandatory for all resources working in project.

Education

BCA -

Nirmala College of IT
Chalakudy
06.2008 - 03.2011

Skills

  • Planning and Forecasting
  • Prioritization
  • Time Management
  • Delegation
  • Communication
  • Problem Solving
  • Monitoring and Adjusting
  • Conflict Resolution
  • Risk Management

Additional Information

Achievements & Awards

  • Dell bronze award
  • Dell spot award

Languages

English
Advanced (C1)
Hindi
Intermediate (B1)
Malayalam
Bilingual or Proficient (C2)
Tamil
Elementary (A2)

Timeline

Test Database Admin

Dell International Services
06.2016 - 11.2016

Resource Coordinator

Dell International Services
06.2012 - 06.2016

BCA -

Nirmala College of IT
06.2008 - 03.2011
Shebin Johnson