JAWS
Sheeba Bai
Senior Accessibility Consultant
Bangalore
Summary
Dynamic Senior Accessibility Consultant with over 10 years of experience delivering enterprise-scale digital accessibility solutions. Expertise in WCAG 2.2, Section 508, and WAI-ARIA, with a strong emphasis on web and mobile accessibility testing for IOS and Android platforms, as well as PDF accessibility remediation. Proven ability to lead comprehensive accessibility audits, execute use-case-based testing, and guide effective remediation efforts while providing thorough accessibility training. Recognized for strategic planning, data analysis, and process improvement skills that foster team collaboration and adapt to evolving project needs, ultimately driving measurable results across diverse industries.
Overview
13
13
years of professional experience
3
3
Certifications
5
5
Languages
Work History
Senior Accessibility Consultant
Level Access
05.2025 - Current
- Lead end-to-end accessibility testing and consulting across web applications, mobile applications (iOS and Android), and PDF documents.
- Perform manual accessibility audits aligned with WCAG 2.2, WCAG 2.1, Section 508, and WAI-ARIA standards.
- Conduct web accessibility testing using keyboard-only navigation, JAWS, NVDA, VoiceOver, and automated tools such as AMP (Level Access Platform), and Lighthouse.
- Execute mobile accessibility testing using TalkBack and VoiceOver, validating focus order, gestures, labels, and screen reader announcements.
- Perform PDF accessibility testing and remediation using Adobe Acrobat, ensuring compliance, and assistive technology compatibility.
- Deliver use-case-based accessibility testing, with clearly documented actual and expected behavior, to support remediation.
- Collaborate with developers, designers, QA, and product teams to resolve accessibility defects, and validate fixes.
- Provide accessibility training and consulting sessions to internal teams and external clients.
- Support accessibility compliance readiness, and inclusive design adoption.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Enhanced communication among team members to foster collaborative and supportive work environment.
Accessibility Consultant
Wipro Ltd.
12.2017 - 05.2025
- Delivered manual and automated accessibility testing for web applications, mobile apps, e-learning platforms, and PDF documents.
- Conducted accessibility audits aligned with WCAG 2.2, WCAG 2.1, Section 508, and WAI-ARIA requirements.
- Performed assistive technology testing using JAWS, NVDA, VoiceOver, and TalkBack.
- Executed keyboard-only navigation testing, focus management validation, and screen reader testing.
- Created use-case-based accessibility test reports, with clear remediation guidance for development teams.
- Partnered with cross-functional teams to integrate accessibility into the SDLC.
- Delivered accessibility training sessions and knowledge-transfer workshops.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Streamlined communication processes for clients, enabling more effective collaboration and decision-making.
- Led cross-functional teams in execution of strategic projects, fostering collaboration and ensuring alignment with corporate goals.
People Ambassador
Wipro Ltd.
01.2016 - 11.2017
- Supported employees with visa and immigration processes, while ensuring SLA compliance.
- Managed HR escalations and employee support requests.
- Coordinated with HR leadership to improve operational workflows and employee experience.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Assisted team with operational policies and procedures to drive services.
HR Recruiting Manager
Sys Innovation Pvt Limited
04.2013 - 02.2015
- Supported onboarding initiatives for new hires, contributing to a smooth transition into the organization.
- Verified applicant references and employment details.
- Enhanced candidate experience by streamlining the interview process and providing timely feedback.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Managed end-to-end recruitment, onboarding, and performance management. Conducted training programs to enhance employee retention and engagement.
- Negotiated competitive compensation packages for new hires, promoting long-term retention of key employees.
- Developed recruiting strategies to identify qualified candidates and build network.
Education
Bachelor of Business Management - BBM
University of Mysore
Mysore03-2011
Diploma - .NET
NIIT
Mysore04-2012
Skills
Expertise in WCAG 21 and 22
Section 508 knowledge
WAI-ARIA accessibility expertise
Accessible digital content
Mobile accessibility expertise
PDF accessibility optimization
HTML
Analytical problem-solving
Effective time management
Collaborative teamwork
Client relationship management
Stakeholder requirement gathering
Quality management
Implementing best practices
Reliability and trustworthiness
Process optimization
Leadership and mentoring
Analytical decision-making
Conflict resolution skills
Business requirements analysis
Software
NVDA
VoiceOver
TalkBack
CCA
AMP
AXE
Lighthouse
MS Office
ChatGPT
Certification
IAAP Certified Professional in Accessibility Core Competencies (CPACC)
Interests
Social Events & Networking: Enjoy engaging in community and attending social events
Music & Clubbing: Appreciate vibrant social scenes
Travel & Exploration: Love discovering new cultures and destinations
Pet Care: About animal care and companionship
Timeline
Power BI Workshop from Office Master
11-2025
IAAP Certified Professional in Accessibility Core Competencies (CPACC)
09-2025
AI Gernalist Generative AI Mastermind from Outskill
08-2025
Senior Accessibility Consultant
Level Access
05.2025 - Current
Accessibility Consultant
Wipro Ltd.
12.2017 - 05.2025
People Ambassador
Wipro Ltd.
01.2016 - 11.2017
HR Recruiting Manager
Sys Innovation Pvt Limited
04.2013 - 02.2015
Bachelor of Business Management - BBM
University of Mysore
Diploma - .NET
NIIT
Awards & Recognition
The Alpha Squad Award (2020),
TA Excellence Award (2018)
You Made a Difference Award (2016)
Dhirubhai Ambani Foundation Award (2006)
Top Performing Team Award – 3 consecutive quarters
Above & Beyond Award – multiple quarters
Star Performing Award – Multiple organizations
Additional Information
- Languages: English, Hindi, Urdu, Kannada, Tamil
- Availability: Open to remote and hybrid opportunities