Sheela Rajan
Coordinator
Hyderabad
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 15+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
24
24
years of professional experience
7
7
years of post-secondary education
Work History
English Teacher
Ganges Valley School
11.2022 - Current
- Developed and implemented engaging English curriculum aligned with international standards.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Prepared and implemented lesson plans covering required course topics.
- Developed innovative lesson plans to engage students in English language learning.
- Integrated technology into lessons to enhance student learning and engagement.
- Collaborated with colleagues to create interdisciplinary projects and activities.
- Participated in professional development workshops and cultural training sessions.
Vice President
Mythrinagar Welfare Association
3 2011 - Current
- Managed media relations and campaigns to address public communications in crisis situations.
- Acted as point of contact for inbound media related calls.
- Brainstormed and implemented creative event concepts and themes.
- Hired, trained and supervised volunteers and support staff required for events.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
Coordinator
Kennedy High School
06.2016 - 04.2019
- Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
- Designed, implemented and managed successful training programs to meet department and school needs.
- Targeted diverse learning modalities in development of new course content and training programs.
- Planned and monitored implementation of technology-based learning programs.
- Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
- Provided subject matter expertise on all courses, materials and lesson plans.
Customer Support Executive
HSBC Bank
06.2005 - 04.2009
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Researched and resolved customer claims related to shortages, discount violations and returns.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Collected customer information and analyzed customer needs to recommend potential products or services.
Teacher
St Martin's Secondary School ICSE
05.2000 - 04.2005
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Planned and implemented integrated lessons to meet national standards.
- Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
- Collaborated with faculty to develop after-school tutoring program for struggling students.
- Designed dynamic lesson plans based on student interests to increase overall student GPA.
Education
Bachelor Of Arts - English
Ambedkar University
Hyderabad 07.2004 - 08.2006
Bachelor Of Education - English
SBVR College
Badvel, Andhra Pradesh 07.2019 - Current
Skills
Timeline
English Teacher
Ganges Valley School
11.2022 - Current
Bachelor Of Education - English
SBVR College
07.2019 - Current
Coordinator
Kennedy High School
06.2016 - 04.2019
Customer Support Executive
HSBC Bank
06.2005 - 04.2009
Bachelor Of Arts - English
Ambedkar University
07.2004 - 08.2006
Teacher
St Martin's Secondary School ICSE
05.2000 - 04.2005
Vice President
Mythrinagar Welfare Association
3 2011 - Current
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