Tanuja Kancharana

Domain: Retail Banking Reconciliation,(RPA), Real Estate Invoice processing, T & E automation using Large Action Model (Orby.AI)

Application: BOT Automation (RPA), Process Automation LAM (Orby.AI)

Scope of the project is to automate the reconciliation process by using Blue Prism, OCR, IDP, ML & Data extraction technology and forwards the reconciliation reports to the stakeholders.

Invoice data extraction and handling the process steps by using large action model.

Roles & Responsibilities:

My role involves the end-to-end management of projects which involves human-less automation and acted as BA for business requirement gathering, solution designing, and implementation of BOT.

● Interacting with various business users for assessment, feasibility study, proposal, business requirements gathering, and finalizing requirement realization documents.

● Ability to draw functional process flow diagrams, data flow diagrams using Visio.

● Good understanding of banking domain.

● Organizing and documenting requirements, preparing user story documents to depict business processes to assist design, development, and QA teams in understanding the requirements.

● Bridging the gap between business users and developers to submit requirements and changes, and clarify questions and issues.

● Suggested solutions for complex problems and formulated estimates of required resources.

● Preparation of As-Is and To-Be process, calculate ROI, automation, and FTE benefits

● Defining the scope of the build or project with Solution architects.

● Interact with the technology team and help them understand the business aspects of the solution

● Prepare use cases, business requirements documents (BRD), change requests, and other functional documents and get a sign-off on those documents from the stakeholders.

● Review Test cases and perform User Acceptance Testing.

Domain: GRIR & VIM (SAP Finance)

Application: BOT Automation

Scope of the project is to automate the extraction of data from invoices and purchase order by using UiPath, ML & Data extraction technology and track the good & invoice receivables in SAP vendor management workplace.

Roles & Responsibilities:

My role involves the end-to-end management of projects which involves human-less automation and acted as BA for business requirement gathering, solution designing, and implementation of BOT.

Domain: Mortgage (BFSI) - Retail Banking

Application: MOSS Automation (Digital Transformation)

Scope of the project is to automate the validation of mortgage documents by using OCR technology in MOSS application.

Roles & Responsibilities:

My role involves the end-to-end transition of ACH & Mortgage projects (Post Closing Review | Collateral Review | Final Docs | CD Review | MERS | Loss Mitigation Underwriting) and acted as BA for business requirement gathering, solution designing, and implementation of MOSS.

● Part of digital transformation projects such as MOSS by implementing OCR technology and backend as Java.

● Organizing and documenting requirements to assist design, development, and QA teams in understanding the requirements.

● Suggested solutions for complex problems and formulated estimates of required resources.

● Defining the scope of the build or project by creating a solution design with Solution architects.

● Created process flow diagrams, sequence diagrams and mockups.

● Communicate and clarify the requirements to the development and testing teams. Coordinate closely with the teams to ensure the project is on track.

● Performed end-to-end transition of Post-closing and Loss Mitigation projects and made them Go-Live on a date with the projected SLAs.

● Acted as a Business Analyst for payments transformation initiatives including ACH (Automated Clearing House) claims processing, enabling faster resolution and reduced exceptions across banking workflows.

● Collaborated with cross-functional teams on ACH transaction investigation, reconciliation, and claim resolution, improving turnaround time and compliance adherence.

● Participated in projects dealing with transaction lifecycle management (TLM), payments, exception handling, and payment screening processes.

● Contributed to automation of payment validations, GL mappings, and interfacing with core banking systems such as Finacle for transaction status and exception reporting.

Domain: AML, KYC (BFSI) - Retail Banking - Digital Transformation

Roles & Responsibilities:

My role involves the end-to-end transition of AML & KYC projects along with Migration to One KYC:

● Performed additional tasks as assigned, improving the effective administration of the AML and KYC Policies.

● Helped to formulate solutions, prepare reports, studies, and documentation, and support presentations and client meetings.

● Worked in a sophisticated AML environment with the basic objective of detecting and preventing money laundering/terrorist financing for US and MENA regions.

● Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices

● Effectively address any issues that might be escalated by either internal or external customers

● Make decisions that are effective and well-grounded based on guidelines, policies, and insights

● Acted as BA while migrating the KYC legacy application to One KYC

● Report future revenue forecast and present to senior management from financial operations, and accounting.

• Efficient at handling Demat operations, Customer Service Manager, privilege retail banking, responsible to handle lockers and audit
• Credited with experience as a Relationship Manager for an MNC
• Monitoring client transaction details at regular intervals.
• Study the requirements of the retail clients and serve them with the correct products
• Hands-on experience in Finacle operations, payments, cards and ATM transactions.
• Strong Knowledge on RTGS, NEFT, IMPS, UPI, Cheques etc.
• Maintained effective coordination with team members in the branch for quality and smooth run of work
• Study the corporate needs and providing the best customer service to the corporate
• Noted as one point of contact for the 2500 employees in a particular corporate