Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheema Surti

Thane

Summary

Experienced sales professional with a successful history of 1 year driving sales and highly motivated employee with desire to take on new challenges. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively.Strong team player with a proactive approach and a dedication to achieving targets. Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes. Strong work ethic, adaptability, and exceptional interpersonal skills. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

1
1
year of professional experience
6
6
years of post-secondary education

Work History

Customer Sales Representative

Digitide Solutions Ltd.
Airoli
11.2025 - Current
  • Assisted customers with product inquiries and service requests.
  • Maintained knowledge of updated promotions and product offerings.
  • Maintained product knowledge to address customer needs effectively.
  • Collaborated with team members to enhance customer satisfaction.
  • Participated in training sessions to improve sales techniques.
  • Answered customer inquiries regarding product features, availability, and pricing.
  • Developed relationships with existing customers through follow-up communications.
  • Attended weekly team meetings to discuss upcoming projects and challenges.
  • Adhered to company policies and procedures when dealing with customers.
  • Advised customers on promotions, sales procedures and strategies for maximizing results from company products.
  • Ensured compliance with all relevant regulations when selling products or services.
  • Assisted customers in selecting products that best met their needs.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Drove sales of company products and services by speaking with customers using strategic and organized approach.
  • Reduced process lags by helping new onboarded employees on best practices and protocols.

Education

Bachelor of Arts - Art

Elphinstone College of Arts , Science & Commerce
Mumbai
06.2022 - 06.2026

Higher Secondary Certificate (HSC) : Maharashtra State Board -

DRT A.E Kalsekar Degree College
Mumbra, Thane
05.2020 - 05.2022

St. Anthony’s Girls High School
Mumbai

Skills

  • Visual merchandising
  • Customer service
  • Product knowledge
  • Team collaboration
  • Effective communication
  • Problem solving
  • Time management
  • Patience and resilience
  • Sales presentation
  • Telesales
  • Sales negotiation
  • Product demonstration
  • Goal-oriented mindset
  • Customer satisfaction
  • Sales strategy
  • Problem-solving abilities
  • Analytical thinking

Timeline

Customer Sales Representative

Digitide Solutions Ltd.
11.2025 - Current

Bachelor of Arts - Art

Elphinstone College of Arts , Science & Commerce
06.2022 - 06.2026

Higher Secondary Certificate (HSC) : Maharashtra State Board -

DRT A.E Kalsekar Degree College
05.2020 - 05.2022

St. Anthony’s Girls High School
Sheema Surti