Sheena Malayath
Hyderabad
Summary
Corporate associate with 20 years of experience in service and product industries, specializing in task prioritization, risk management, and workflow optimization. Proven ability to enhance team collaboration and communication, driving projects to align with organizational goals. Expertise in administering projects effectively to achieve strategic objectives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Scrum Master
ZELIS
Hyderabad, India
12.2023 - 05.2026
- Evangelist of Agile/Scrum values, principles & methodologies.
- Accomplishing the Scrum Master role by being a servant leader, driving a team-oriented and people-centric culture not only by facilitating Scrum events, but also helping the team members achieve higher levels of Scrum maturity.
- Supported multi-country distributed teams in remote/hybrid environments using Jira and Confluence.
- Facilitated SAFe framework – Pre PI Planning Sessions ,Backlog Refinement ,PI Planning , ART Sync and System DEMO
- Accompany 3 teams on their successful transformation from waterfall mindset to agile by providing effective training, mentoring, and coaching. Reduced cycle time by 10% with constant coaching.
- Coached Kanban teams to integrate Rovo AI with technical specs, automating technical story creation and improving backlog quality by 30%.
- Utilized Rovo for intelligent flow monitoring and early risk alerts, driving a 25% increase in delivery cadence and improved stakeholder visibility across automation projects.
- Coached team on 5 why Techniques to identify root causes and drive process optimization.
- Addressed team burnout through open communication and retrospectives focused on team health and motivation .
- Facilitating Scrum of Scrums calls with work stream leads and multiple stakeholders to sort out dependencies.
- Worked closely with DevOps and development teams to set coding standards , ensuring streamling, scalability and reducing the time during code reviews.
- Organized demos to familiarize enterprise teams with various deployments. Led workshops and seminars on Agile best practices, sharing insights with the broader professional community.
- Promoted self-organization and ownership within teams, fostering a culture of accountability and continuous improvement.
- Mentored junior Scrum Masters in their professional growth paths while sharing valuable knowledge from personal experiences.
Scrum Master
ADP
Hyderabad
10.2021 - 12.2023
- Experience on managing Payroll products using Agile/Scrum process.
- Coached 2 teams for 25 months and gained 24% increase in Customer Satisfaction metrics.
- Experienced in actively conducting Sprint planning, Daily Scrum, Reviews, Retrospective, and Scrum of Scrums meetings, maintaining collaboration with all levels.
- Collaborating closely with all the other members of the team to take shared responsibility for the overall efforts that the team has committed to. Suggested Quality checks of peer programming.
- Collaborative communication and team building skills with acumen in training and supporting end-users and technical staff to achieve performance activities.
- Worked closely with Product Owners to refine backlogs and define sprint goals for project alignment.
Scrum Master
HSBC
Hyderabad
01.2018 - 10.2021
- Coached the team about the values of Agile & Scrum.
- Enabled the team &; organization to structure sprints & helped them to remove the blockers.
- Skilled in leading the team, tracking and execution of releasing high quality products on time within budget.
- Facilitated daily team meetings to gather updates on project progress, addressed. potential roadblocks and ensured that the project was on track.
- Worked in the banking industry supporting for the Middle East Business Unit .
- Led Agile delivery for banking and payments modernization programs at HSBC, enabling faster product releases aligned with regulatory and compliance standards
- Monitored project progress, identified risks and tracked them in Jira with closely working Team to mitigate them.
Junior Scrum Master
HSBC
Hyderabad
07.2015 - 12.2017
- Guide the Teams to follow Agile and Scrum practices to promote prioritization, team readiness and commitment for each sprint.
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals.
- Lead the team efforts towards continuous improvement.
- Plan and conduct relevant meetings with key stakeholders.
- Facilitated all scrum ceremonies including sprint planning, Daily standups, Sprint Demo, Sprint Retrospective, Refinement meetings and release demos.
Business Analyst
HSBC
11.2006 - 06.2015
- Collaborated with stakeholders on automation projects in AS400 systems, focusing on cost savings.
- Engaged in core banking and payments projects, enhancing features for business users for Middle East.
- Gathered and documented requirements, translating them into functional and system design specifications.
- Conducted business process modeling using MS Visio for end-to-end process flow.
Education
Diploma of Higher Education - Operations
PGDBA
Pune, MH2004
Skills
- MS Office Suite
- Agile process
- Scrum Coach
- Strategic planning
- Communication skills
- Analytical and critical thinking
- Team leadership and motivation
- Project planning and coordination
- Negotiation techniques
- Rapport building
- IT literacy
- Financial analysis
- Agile methodology
- Scrum facilitation
- Team coaching
- Continuous improvement
- Problem-solving
- Willingness to learn
- Calm under pressure
- Active listening
- Leadership
- Customer focused
- Task collaboration
Certification
- SAFE ceritified
- PSM-1
- ITIL Certified
Hobbies and interests
- Travelling
- Gardening
- Trekking
Languages
English
Proficient
C2
hindi
Proficient
C2
Malayalam
Proficient
C2
telugu
Intermediate
B1
Hobbies and interests
- Volunteered for community Agile meetups through Agile India Network.
- Contributed to professional Agile groups to stay active in evolving methodologies
Timeline
Senior Scrum Master
ZELIS
12.2023 - 05.2026
Scrum Master
ADP
10.2021 - 12.2023
Scrum Master
HSBC
01.2018 - 10.2021
Junior Scrum Master
HSBC
07.2015 - 12.2017
Business Analyst
HSBC
11.2006 - 06.2015
Diploma of Higher Education - Operations
PGDBA