Summary
Overview
Work History
Education
Skills
Certification
Personal Details
Timeline
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Sheenu Tomar

Noida

Summary

Dynamic and results-oriented Business Analyst with over 4 years of experience in driving business growth through strategic requirement analysis, functional documentation, and stakeholder management. Proven expertise in bridging the gap between business and technology, delivering process improvements, and innovative solutions. Skilled at gathering and analyzing requirements, creating BRD/FRD, and collaborating with cross-functional teams to enhance user experience and operational efficiency in fast-paced environments. Adept at managing multiple projects, facilitating workshops, and ensuring successful end-to-end project delivery.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Business Analyst

Kreate Technologies
Ghaziabad
07.2024 - 03.2025
  • Expert in conducting stakeholder interviews, workshops, and surveys to capture comprehensive business needs and objectives.
  • Proficient in drafting clear, structured BRDs outlining business goals, project scope, and stakeholder expectations for seamless alignment.
  • Skilled in translating business requirements into detailed, solution-oriented functional specifications with use cases and process flows.
  • Collaborated with cross functional teams to develop innovative solutions for complex technical challenges, resulting in increased efficiency and productivity
  • Conducted stakeholder interviews to understand user needs and preferences.
  • Experienced in creating business process models, workflow diagrams, and DFDs to visualize current and future states for better clarity.
  • Adept at writing detailed user stories and acceptance criteria in Agile environments to ensure accurate product development.
  • Strong in facilitating continuous communication between business, development, and QA teams to ensure requirement clarity and alignment.
  • Conducted gap analysis between current state processes and desired future state processes.
  • Assisted business users in UAT by preparing test scenarios, validating results, and ensuring successful requirement delivery.
  • Collaborated with technical teams to validate solution designs and ensure alignment with business requirements and compliance standards.

Business Analyst

Brightchamps
Bangalore
04.2021 - 12.2023
  • Gathered and documented functional requirements, business workflows, and system improvements
  • Conducted gap analysis, feasibility assessments, and risk evaluations for new features
  • Collaborated with stakeholders across departments to define requirements for new projects
  • Created BRDs, FRDs, and wireframes for UI/UX development
  • Skilled in crafting comprehensive user stories and well-defined acceptance criteria to drive precise Agile product delivery
  • Managed requirements traceability information and tracked requirements status throughout the project.
  • Collaborated with cross-functional teams to ensure project success within Agile methodology
  • Conducted detailed business analysis, outlining problems, opportunities, and solutions for a business
  • Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports
  • Provided technical support during user acceptance testing cycles
  • Gathered feedback from end users regarding usability issues related to applications or systems
  • Conducted testing of software and systems to ensure quality and reliability
  • Provided support and guidance to colleagues to maintain a collaborative work environment
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services

Business Analyst

Vedantu Innovations Pvt Ltd
Bangalore
05.2020 - 02.2021
  • Collaborated with stakeholders to understand and document business needs through meetings, interviews, and questionnaires.
  • Drafted clear and structured Business Requirement Documents outlining objectives, scope, and key stakeholder requirements.
  • Assisted in preparing Functional Requirement Documents (FRDs) and use cases to support the technical team's understanding
  • Analyzed existing business processes and created process flow diagrams for better visualization and process optimization.
  • Developed user stories with acceptance criteria in Agile projects to ensure smooth communication between business and development teams.
  • Acted as a communication bridge between business users and technical teams to clarify and validate requirements.
  • Supported the handling of change requests by assessing impacts, and updating documentation accordingly
  • Coordinated User Acceptance Testing (UAT) activities by preparing test scenarios and assisting business users during validation.
  • Maintained up-to-date documentation, including requirement traceability matrices (RTM), and status reports

Education

B.Tech - Computer Science

Hi-Tech Institute of Engineering & Technology

Skills

  • Project management
  • Requirements gathering
  • User story development
  • Software Development Life Cycle (SDLC)
  • Agile methodologies
  • Requirements documentation
  • Wireframing & Prototyping
  • Jira
  • Cross-functional collaboration
  • Stakeholder management
  • User acceptance testing
  • Business process mapping
  • Gap analysis

Certification

  • Scrum Fundamentals Certified- SFC

Personal Details

  • Date of Birth: 12/28/1993
  • Nationality: Indian
  • Marital Status: Married

Timeline

Business Analyst

Kreate Technologies
07.2024 - 03.2025

Business Analyst

Brightchamps
04.2021 - 12.2023

Business Analyst

Vedantu Innovations Pvt Ltd
05.2020 - 02.2021

B.Tech - Computer Science

Hi-Tech Institute of Engineering & Technology

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Sheenu Tomar