Experienced professional with expertise in Functional & Administrative knowledge and strong soft skills. Seeking to contribute to organizational growth. Interested in joining a team that values continuous learning and professional development. Passionate about making a meaningful impact and achieving mutual success in a dynamic work environment. Dedicated to applying skills towards shared goals and objectives.
Overview
7
7
years of professional experience
Work History
Credit Manager
TVS Credit Services Ltd.
11.2024 - Current
Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
Improved credit risk management by implementing effective underwriting policies and procedures.
Evaluated complex customer profiles using financial statements, credit reports, and industry data to make informed lending decisions.
Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
Investigated and evaluated customers for creditworthiness and potential risk factors.
Referred delinquent accounts to collections department or outside resources.
Consistently achieved monthly collection targets by prioritizing accounts based on risk level and potential impact on cash flow.
Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
Managed the entire end-to-end credit approval process from application review through contract negotiation and final execution.
Reviewed and analyzed loan procedures.
Branch Credit Manager
Cholamandalam Investment & Finance Co. Ltd
04.2022 - 10.2024
Originated, reviewed, processed, closed, and administered customer loan proposals.
Managed a high-performing team of credit analysts, providing guidance, training, and support for professional development.
Streamlined interdepartmental communication channels to facilitate seamless information flow between the branch''s sales, operations, and risk management functions.
Leveraged data analytics tools to better understand customer needs and preferences, refining branch lending strategies accordingly for maximum growth potential.
Developed strong relationships with key business partners, fostering collaboration to drive branch growth and performance.
Provided comprehensive training programs for new hires, ensuring a strong understanding of company policies, procedures, and risk management practices.
Strengthened underwriting standards by conducting regular audits of completed credit reviews and providing constructive feedback to analysts on areas for improvement.
Reduced delinquency rates with proactive monitoring and timely intervention strategies for at-risk clients.
Enhanced branch profitability by optimizing the credit portfolio mix and mitigating potential risks within lending activities.
Established performance benchmarks and KPIs for the credit department, regularly monitoring progress and implementing corrective measures when needed.
Wrote reports detailing branch activities.
Designed comprehensive reports detailing portfolio performance metrics and recommendations for senior management review during strategic planning sessions.
Reviewed and approved large credit applications, exercising sound judgment in line with company policies and risk appetite.
Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
Collected data and performed trend and variance analysis to mitigate risk arising from bad debt.
Analyzed business processes to identify cost savings and operational efficiencies.
Designed and maintained financial models to identify and measure risks.
Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
Reviewed and analyzed loan procedures.
Officer - Credit Operations
Chola Business Service Ltd.
04.2018 - 04.2022
Ability to work in a new and challenging environment.
Willingness to work in groups and ability to lead group activities.
Willingness to learn new concepts, ideas and use new technologies.
Attitude to share information and new knowledge.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Evaluated customer needs and feedback to drive product and service improvements.
Developed effective improvement plans in alignment with goals and specifications.
Education
B.COM - Accounting And Finance
L.B.S. Gov. College
Kotputli, India
01.2015
12th - Accounting And Finance
Royal Academy Sen. Sec. School
Paota
01.2011
10th - General Studies
Sec. Public School
Pragpura
01.2009
Skills
Situation Handling Ability
Discipline
Punctuality
Work Commitment
Leadership Skill & Hard Working
Application review
Credit reports
Risk assessments
Mentoring and training
Credit analysis
Policy implementation
Risk analysis
Portfolio management
Credit evaluations
Underwriting expertise
Loan decision assessments
LANGUAGES KNOWN
Hindi
English
References
Bhola Ram, Gurjar, 9887567111, Pick City Fincap Pvt Ltd
Training
Diploma in Computer Application
Diploma in Office Automation and Financial Management
PERSONALITY TRAITS
Quick learning ability.
Time Punctuality.
Adaptability.
Timeline
Credit Manager
TVS Credit Services Ltd.
11.2024 - Current
Branch Credit Manager
Cholamandalam Investment & Finance Co. Ltd
04.2022 - 10.2024
Officer - Credit Operations
Chola Business Service Ltd.
04.2018 - 04.2022
B.COM - Accounting And Finance
L.B.S. Gov. College
12th - Accounting And Finance
Royal Academy Sen. Sec. School
10th - General Studies
Sec. Public School
PERSONAL DETAILS
Father’s Name : Mr. BHAIRU RAM SAINI
Date of Birth : 07/06/1994
Gender : Male
Marital Status : Married
Nationality : Indian
Disclaimer
I hereby declare that the above-mentioned details are true and correct to the best of my knowledge and belief. Date-……………………… Place-……………………… SHEESHPAL SAINI
Area Manager at TVS Credit Services / Harita Receivables and Collection ServicesArea Manager at TVS Credit Services / Harita Receivables and Collection Services
Chief Legal Manager - TN2 (Tamil Nadu and Kerala) at TVS Credit Services Ltd.Chief Legal Manager - TN2 (Tamil Nadu and Kerala) at TVS Credit Services Ltd.