Summary
Overview
Work History
Education
Skills
Contact - Phone
Languages
Hobbies and Interests
Disclaimer
Computer User - Skills
Personal Information
Languages
Timeline
Generic
SHEETAL

SHEETAL

Ludhiana

Summary

To work in an organization which provides me with ample opportunities to enhance my skills and knowledge along with contributing to the growth of the organisation. Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Compassionate Occupational Therapist with background in providing patient-centered therapy in various healthcare settings. Possess strong skills in developing individualized treatment plans, incorporating evidence-based practice and therapeutic interventions. Strengths include exceptional communication, critical thinking, and problem-solving abilities. Previous work has made significant impact on improving patients' physical abilities and enhancing overall quality of life. Compassionate Occupational Therapist known for productive and efficient task completion. Specialize in patient assessment, tailored intervention plans, and adaptive equipment recommendations to enhance daily living activities. Excel in communication, empathy, and problem-solving skills, ensuring personalized care and fostering positive outcomes. Proficient team player skilled in promoting improvements to physical strength and abilities to enhance patient life at home, in school or at the workplace. Strong planning, problem-solving and relationship-building skills. Background includes working with patients to improve quality of life and skills. Knowledgeable occupational therapy professional dedicated to improving patient outcomes.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Berkowits Hair and Skin Clinic(I) Pvt Ltd
Ludhiana
09.2024 - Current
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Assisted with scheduling appointments for clients and visitors.
  • Responded to customer inquiries via phone, email, and in person.
  • Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
  • Handled sensitive information in a confidential manner.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.

O.T. Assistant

Sanjeevni Hospital
Ludhiana
01.2022 - 09.2024
  • 2 Years experience as a O.T. Assistant
  • Provided instruction on the use of adaptive equipment and assistive devices to maximize independence.
  • Administered tests to evaluate motor function skills such as strength testing or range of motion measurements.
  • Facilitated support groups for individuals suffering from similar conditions or disabilities.
  • Participated in weekly team meetings to discuss current cases and develop new strategies for treatment plans.
  • Assisted occupational therapists in developing treatment plans for patients.
  • Monitored patient safety throughout all treatments and interventions.
  • Collaborated with other healthcare professionals to ensure safe delivery of services to patients.
  • Assisted with scheduling appointments for patients based on their needs and availability.
  • Provided emotional support for patients dealing with difficult diagnoses or challenging life events.

Education

Senior Secondary School -

IGNOU
Ludhiana
06-2021

Intermediate Certificate -

Govt. High School
Sunet, Ludhiana
03-2019

Bachelor of Arts -

IGNOU
Ludhiana

Skills

  • Creative problem solving
  • Negotiation skills
  • Critical thinking
  • Leadership abilities
  • Communication and interpersonal skills
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint

Contact - Phone

+91 7837863848

Languages

  • English
  • Hindi
  • Punjabi

Hobbies and Interests

  • Listening Music
  • Reading
  • Art & Craft
  • Cooking
  • Stitching

Disclaimer

The information presented in this resume accurately reflects my qualifications and experience.

Computer User - Skills

  • MS Excel
  • MS Word
  • MS PowerPoint
  • Basic Knowledge of Computer

Personal Information

  • Father's Name: Rakesh
  • Date of Birth: 11/20/99
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Single

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2
Punjabi
Upper Intermediate (B2)
B2

Timeline

Front Desk Receptionist

Berkowits Hair and Skin Clinic(I) Pvt Ltd
09.2024 - Current

O.T. Assistant

Sanjeevni Hospital
01.2022 - 09.2024

Senior Secondary School -

IGNOU

Intermediate Certificate -

Govt. High School

Bachelor of Arts -

IGNOU
SHEETAL