Sheetal Bopche

Salesforce Developer with 3+ years of experience in Sales Cloud and Service Cloud. Proficient in APEX, LWC, and declarative tools, specializing in business process automation and Salesforce performance optimization. Proven track record in designing scalable applications in Agile environments.

Advance data visualizer

• Created custom report types to combine unrelated objects (e.g., opportunities with cases) for cross-functional analytics
• Overcame the 4-object limit in standard report types by leveraging Apex classes and LWC, built dynamic visualizations using Chart.js and Apex to create interactive dashboards beyond Salesforce's standard charts
• Implemented dynamic SOQL and schema.describe in Apex controllers to support runtime field/object configurations, enhancing flexibility

Ambient

• Developed a custom Visualforce page to dynamically generate PDF documents.
• Configured Sales Path to guide reps through key deal milestones.
• Developed Custom Report Types and Dashboards for sales performance tracking., Developed Apex Triggers for Auto-converting Leads to Opportunities when criteria met.
• Configured Case Assignment Rules to ensure proper routing to department queues.
• Created unit test classes achieving 90%+ code coverage, including Negative test cases for error handling and Bulk data testing scenarios.
• Configured dynamic lightning pages using dynamic forms to show or hide fields based on record types, user profiles, and stage values
• Leveraged FormTitan to automate dynamic document generation with merge fields from Salesforce records, reducing manual drafting., Designed templatized documents with conditional clauses (e.g., pricing tiers, terms) and white-label branding for client-facing materials.
• Built a LWC component to show and select service form for technician. Used a custom metadata object to store all the service form

Aqua Living

• Created custom objects and fields to support business-specific data models, and extended Salesforce functionality
• Configured page layouts and record types to tailor user experience based on roles and business processes
• Implemented validation rules and field-level security to ensure data accuracy and enforce business logic, set up and customized auto-response rules for cases and leads to ensure prompt customer communication and acknowledgment
• Configured Web-to-Case and Email-to-Case to automate case creation from web forms and customer emails
• Configured Case Assignment Rules to ensure proper routing to department queues.
• Designed screen flows to streamline field service workflows and improve data accuracy
• Created dynamic email templates (HTML/Lightning) to automate customer and internal notifications, and Apex triggers to auto-update order, case, and work order statuses based on real-time job progress

• Salesforce Administrator
• Sales Cloud Consultant
• Service Cloud Consultant
• Salesforce Certified Platform Developer I
• Salesforce AI Associate
• Salesforce Data Cloud consultant

I hereby declare that the information provided above is true and accurate to the best of my knowledge.