Sheetal Dumbare
Gold Loan Professional
Ghansoli,Navi Mumbai
Summary
Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.
Overview
8
8
years of professional experience
24
24
years of post-secondary education
Work History
Branch Manager
IIFL Finance Ltd
01.2020 - Current
- Responsible for handling overall Branch Staff and Branch key Metrics Performance
- Responsible for achieving Contribution score
- Responsible for achieving every Monthly & Quarterly Targets
- Responsible for cross-selling Business Loan, Health Insurance & Demat.
- Recently took personal request transfer to Airoli
Gold Appraiser
IIFL Finance Ltd
03.2018 - 01.2020
- Responsible for Gold Appraisal & Gold Valuation
- Responsible for Cross Selling Demat & Health Insurance
- All Gold loan Branch activities
Customer Care Executive
IIFL Finance Ltd
08.2017 - 03.2018
- Responsible for Gold loan Valuation and Appraisal
- Responsible for cross-selling of Health Insurance,Demat
- Responsible for Cash Handling & Daily Marketing Activities
- Responsible for DPD & Interest Collection.
Education
Bachelor of Arts - Art History
Pune University
Pune, India 04.2001 -
Some College (No Degree) - HSC
Subhash Vidyalaya
PuneSome College (No Degree) - SSC
Hanuman Vidyalaya
PuneSkills
Customer service
Staff management
Customer relationships
Sales development
Relationship building and management
Relationship building
Branch operations management
Customer service
Accomplishments
- Pan India Topper In Gold Loan business consecutively from last 3 Years.
- Navi Mumbai Territory Topper Since Joining as a Branch Manager from Last 5 Years.
- Took 2 Promotion in 8 Years of experience
- Consistent Fly-High Qualifier every year
- Recorded Remarkable Nerul Branch Business Growth from 4 Cr to 10 Cr
- Revamp of Airoli branch after takeover it was Minus 2.2 Cr within 2 months it was in plus of 18 lacs and Business POS elevated from 6Cr to 18 Cr
- Mobilized Highest Business loan Proposals in Navi Mumbai Territory
Timeline
Branch Manager
IIFL Finance Ltd
01.2020 - Current
Gold Appraiser
IIFL Finance Ltd
03.2018 - 01.2020
Customer Care Executive
IIFL Finance Ltd
08.2017 - 03.2018
Bachelor of Arts - Art History
Pune University
04.2001 -
Some College (No Degree) - HSC
Subhash Vidyalaya
Some College (No Degree) - SSC
Hanuman Vidyalaya
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