Sheetal Shetty
Mumbai
Summary
Resourceful Vice President with over 17years of results-oriented experience in recruitment business, client management and operations management. Culturally-sensitive and ethical professional with demonstrated success in developing and implementing optimized solutions. Versatile leader recognized for driving results in collaborative, inclusive manner.
Overview
21
21
years of professional experience
Work History
VP People Success
Orcapod Consulting Services Pvt Ltd
Mumbai
06.2019 - Current
- 17+ years of experience in End to end recruitment.
- Worked majorly on IT Clients - CMM level 5 & MNC
- Has good experience in Subcon hiring business
- Developed and implemented recruitment strategies to attract the best talent.
- Provided ongoing support to existing clients, resolving all their recruitment needs
- Created detailed reports on recruitment performance, customer satisfaction, and other key metrics.
- Coordinated with internal teams for day to day operations, finance. to ensure a smooth customer experience.
- Managed day-to-day operations of a team of 100+ employees, providing guidance and direction as needed.
- Developed training programs for new staff members to ensure consistent performance standards were met.
- Conducted regular team meetings to discuss progress on projects, address any issues or concerns, and provide feedback and coaching.
- Created strategies to increase team efficiency and productivity while ensuring quality standards were maintained.
- Motivated staff through recognition programs and incentives to improve morale and job satisfaction.
- Monitored workflow processes to identify areas for improvement and implemented necessary changes accordingly.
- Recruited, interviewed, hired, trained, evaluated and managed personnel as per the client need.
- Developed and maintained relationships with clients to understand their needs and provide solutions.
- Organized and led client meetings pan India location to discuss project progress, timelines, budgets, and other pertinent information.
- Resolved customer complaints in a timely manner through effective communication techniques.
Sr Manager
ITSOURCE Pvt Ltd
Mumbai
09.2018 - 05.2019
- Worked on End to end client hiring
- Managed a team of 20 employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
- Developed and implemented recruitment strategies to attract the best talent.
- Conducted initial phone screenings with prospective candidates to assess their skills and qualifications for open roles.
- Provided guidance on interviewing techniques, assessment methods and selection criteria to ensure a successful recruitment process.
- Maintained accurate records of all applicants throughout the recruitment process in compliance with applicable laws and regulations.
- Advised hiring managers on best practices when considering internal promotions or transfers within the organization.
- Managed client accounts, including conducting regular reviews and providing strategic advice.
- Provided support to clients during implementation of new products or services.
Manager
Orcapod Consulting Pvt Ltd
Mumbai
06.2011 - 08.2018
Sr Recruitment Consultant
Adecco
Mumbai
12.2005 - 03.2008
Resourcing Executive
Netbusiness Solutions
02.2005 - 12.2005
IT Recruiter
Nods Consulting (Itquest)
Mumbai
10.2002 - 01.2005
Education
BBA - Commerce
Bachelor of Commerce from Mumbai University
Mumbai05.2001
Skills
- Operational Management
- Business Planning
- Business Development
- Operational Leadership
Languages
Tulu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Elementary (A2)
A2
Marathi
Upper Intermediate (B2)
B2
Timeline
VP People Success
Orcapod Consulting Services Pvt Ltd
06.2019 - Current
Sr Manager
ITSOURCE Pvt Ltd
09.2018 - 05.2019
Manager
Orcapod Consulting Pvt Ltd
06.2011 - 08.2018
Sr Recruitment Consultant
Adecco
12.2005 - 03.2008
Resourcing Executive
Netbusiness Solutions
02.2005 - 12.2005
IT Recruiter
Nods Consulting (Itquest)
10.2002 - 01.2005
BBA - Commerce
Bachelor of Commerce from Mumbai University
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