Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheetal Swarup

Business Development
Bangalore

Summary

Dynamic Account Manager with over 4 years of experience in managing large customer sets and driving revenue growth through strategic cross-selling and upselling of SaaS solutions. Proven ability to forge strong relationships across organizational levels, from IT to C-Suite. Passionate about leveraging technology to enhance customer experiences.

Overview

4
4
years of professional experience

Work History

Business Development Representative

Cisco
06.2024 - Current
  • Successfully managed a diverse portfolio of SMB clients, focusing on strategic account planning and driving Net ARR growth through upselling and cross-selling SaaS solutions.
  • Responsible for driving revenue generation through Networking and Security product and solution sales.
  • Fostered relationships with stakeholders across multiple levels, ensuring alignment of product solutions with clients' strategic objectives and challenges.
  • Working closely with channel partners on assigned opportunity and helping them with closure.
  • Used SalesForce to handle current portfolio and prospective leads.
  • Coordinated with internal teams such as Lead Development to streamline deal closure processes while prioritizing customer satisfaction throughout all stages of engagement.

Enterprise Sales Manager

Zomato
1 2024 - 05.2024
  • Managed a portfolio of over 60+ accounts, using quantitative and qualitative analysis to identify and develop new sales opportunities in SaaS market.
  • Collaborated with cross-functional teams to ensure seamless product deployment and customer support, addressing concerns promptly to foster long-term partnerships.
  • Led negotiations and pricing discussions, resulting in mutually beneficial outcomes and maintaining positive client relationships.
  • Nurtured strong relationships with decision-makers and stakeholders.

Business Development Manager

Scaler
04.2022 - 12.2023
  • Proficiently managed team of 12 associates, providing mentorship, strategic planning, and revenue-focused guidance to consistently surpass goals
  • Leveraged data analytics to conduct thorough assessments of customer needs, identifying opportunities for growth and enhancing customer experience.
  • Independently conducted product demos, emphasising value propositions over product features to engage clients meaningfully.

Business Development Manager(FOS/B2B)

LIDO Learning
03.2021 - 03.2022
  • Started the pilot batch FOS( Feet on Street-Direct Sales) with a team size of 36 at Bangalore location
  • Generated new business with marketing and strategic plans by actively handling K-10 segment
  • Collaborated with sales and marketing department to support business objective and client acquisition.

Business Development Associate

BYJUS- Think and Learn Private Ltd
10.2020 - 03.2021
  • Drive and achieve the sales target consistently through face to face meetings with students and decision-makers
  • Worked under a layout of bi-monthly targets and on-spots conversions being the POC for end to end sales
  • Attained experience in pre-sales, direct sales, inside sales, lead generation and mentoring.

Education

MBA - Human Resources Development

NMIMS
Mumbai, India
04.2001 -

Skills

SaaS Solutions Sales

C-Suite Engagement

Account Management

Lead generation

Technical Sales

Negotiation & Pricing Strategies

Sales Acceleration

Product Demos & Value Selling

Timeline

Business Development Representative

Cisco
06.2024 - Current

Business Development Manager

Scaler
04.2022 - 12.2023

Business Development Manager(FOS/B2B)

LIDO Learning
03.2021 - 03.2022

Business Development Associate

BYJUS- Think and Learn Private Ltd
10.2020 - 03.2021

MBA - Human Resources Development

NMIMS
04.2001 -

Enterprise Sales Manager

Zomato
1 2024 - 05.2024
Sheetal SwarupBusiness Development