Sheetal Tripathi
New Delhi
Summary
To leverage my administrative expertise, communication skills, and organizational abilities to provide efficient executive-level support, contribute to strategic operations, and grow within a dynamic and goal-driven organization.
Highly organized Executive Assistant with over 2 years of experience providing end-to-end administrative and operational support to senior executives. Proficient in calendar management, scheduling, reporting, and client communication. Skilled at streamlining office workflows, managing confidential data, and ensuring smooth business operations under pressure.
Overview
3
3
years of professional experience
Work History
Executive Assistant
EXL
05.2024 - 12.2025
- Managing client interactions across calls, emails, and internal platforms.
- Conducting data analysis and preparing reports to support business decisions.
- Collaborating with cross-functional teams to improve efficiency and service delivery.
- Maintaining confidentiality and professionalism in all business operations.
Executive Assistant
WNS
04.2023 - 05.2024
- Prepared staff schedules, coordinated tasks, and managed office operations.
- Streamlined productivity initiatives and optimized resource allocation.
- Assisted in financial and business planning activities.
- Onboarded and trained new employees on company policies.
Executive Assistant
Telus
11.2022 - 03.2023
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Answered high volume of phone calls and email inquiries.
Education
B.Tech - Civil Engineering
Doon Institute of Engineering & Technology
01.2024
Diploma - Civil Engineering
Doon Institute of Engineering & Technology
01.2020
Skills
Technical: MS Office Suite, Data Analysis, CRM Tools, Documentation, Reporting
Interests
Volunteered for NGO and social welfare programs, Organized college cultural and technical events, Enthusiastic dancer, avid cook, and movie lover with an interest in global storytelling and cultures
Professional Highlights
- Successfully coordinated multiple executive calendars and optimized scheduling for senior leadership.
- Implemented documentation and reporting processes, improving turnaround time by 20%.
- Recognized for exceptional client satisfaction and cross-team collaboration.
- Provided executive-level support for meetings, business travel, and budget management.
Timeline
Executive Assistant
EXL
05.2024 - 12.2025
Executive Assistant
WNS
04.2023 - 05.2024
Executive Assistant
Telus
11.2022 - 03.2023
B.Tech - Civil Engineering
Doon Institute of Engineering & Technology
Diploma - Civil Engineering
Doon Institute of Engineering & Technology