SHEETAL UBALE
Mumbai
Summary
Secure a responsible career apportunity to fully utilize my training and skill, while making significant contribution to the success of the company.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
CUSTOMER SERVICE REPRESENTATIVE
Eureka Outsourcing Services
08.2020 - 04.2022
- Handling 150 inbound calls of customers for indiabulls person loan and dhani one freedom card
- Collect there pending dues from online
- Resolving customer queries providing product knowledge .
CUSTOMER RELATIONSHIP EXECUTIVE
Honda Automotive pvt limited
10.2019 - 03.2020
- Collect the feedback of customers
- Handling there query
- Maintaining the relationship between customer and honda cars service
- Arranging test drive for them
- Making daily reports in excel
Associate
Kotak Mahindra Bank
06.2022 - Current
I have done document verification work in operation team.I am aware of the following portals:
- Salesforce,Kforce,finacle,BCIF,NCIF,GSTIN,Vflow,Adharauthentication,IEC,Crilc,STP.
- I have very good knowledge of documents.
Education
B.com - Accounting and Finance
UNIVERSITY OF MUMBAI
Mumbai 06.2016 - 05.2019
HSC - undefined
MULUND COLLEGE OF COMMERCE
Mumbai 06.2014 - 05.2016
SSC - undefined
MAHARASHTRA STATE BOARD
Mumbai 06.2013 - 05.2014
Master's Of Arts - Political Science
IDOL University of Mumbai
04.2023
Skills
Ready to learn every skill in the organisation
Pleasure to work in a group as well as in different departments
Ability to perform and contribute under pressure and in challenging tasks
Quick learner
Confident Team member
Certification
MS CIT
Languages
Marathi
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Associate
Kotak Mahindra Bank
06.2022 - Current
CUSTOMER SERVICE REPRESENTATIVE
Eureka Outsourcing Services
08.2020 - 04.2022
CUSTOMER RELATIONSHIP EXECUTIVE
Honda Automotive pvt limited
10.2019 - 03.2020
B.com - Accounting and Finance
UNIVERSITY OF MUMBAI
06.2016 - 05.2019
HSC - undefined
MULUND COLLEGE OF COMMERCE
06.2014 - 05.2016
SSC - undefined
MAHARASHTRA STATE BOARD
06.2013 - 05.2014
Master's Of Arts - Political Science
IDOL University of Mumbai