SHEETAL SAMIRA KANDULNA
Hyderabad
Summary
Experienced aviation professional with over a decade in the airline industry, served as a Lead Cabin Crew. Proven expertise in passenger handling, in-flight safety, emergency care, and exceptional hospitality. Strong adherence to aviation regulations and a team-oriented approach to ensure seamless flight operations.
Goal-driven Trainer successful in working with both students and leadership to develop interesting and successful training programs. First-rate problem-solving, program management, and team-building abilities. Bringing many years of experience assessing training needs and conceptualizing training materials.
Overview
3
3
Languages
3
3
years of post-secondary education
2027
2027
years of professional experience
Work History
Aviation and soft skill trainer
Skyhost aviation academy
Hyderabad
06.2026 - Current
- Conducted hands-on training sessions for aspiring aviation professionals.
- Assessed trainee performance and provided constructive feedback regularly.
Aviation trainer
Skytech aviation pvt ltd
Ranchi
07.2025 - 12.2025
- Developed training programs for aviation safety and compliance standards.
- Conducted interactive workshops to enhance employee skills and knowledge retention.
- Facilitated onboarding sessions for new hires in aviation operations.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
Lead Cabin Crew
Indigo
06.2014 - 07.2025
- Supervise and manage cabin crew operations to ensure excellent service and passenger safety.
- Conduct pre-flight briefings, delegate duties, and ensure compliance with aviation regulations.
- Handle emergency situations with confidence, ensuring passenger safety and well-being.
Senior Cabin Crew
Indigo
01.2016 - 01.2018
- Led inflight service and assisted in training junior crew members.
- Ensured top-tier hospitality and comfort for passengers.
- Maintained compliance with safety procedures and regulatory guidelines.
Trainee Cabin Crew
Indigo
01.2014 - 01.2016
- Gained hands-on experience in customer service, emergency protocols, and aircraft operations.
- Assisted senior crew members in daily flight duties.
Aviation and soft skill trainer
Skyhost aviation academy
Hyderabad
Education
M.B.A - Human Resources
Indira Gandhi National Open University
B.A - English
Indira Gandhi National Open University
Diploma in Aviation
Avalon Aviation Academy
Kolkata , India 07.2011 - 07.2012
Intermediate - Arts
St.Xavier's College
04.2009 - 04.2011
Skills
- Communication & Interpersonal Skills
- Passenger Handling & Customer Service
- Emergency Response & First Aid
- Aviation Regulations Compliance
- Team Leadership & Coordination
- Hospitality & In-Flight Service Excellence
- Presentations and demonstrations
- Student rapport
- Performance assessment
- Coaching techniques
- Training delivery
- Motivational strategies
Hobbies and Interests
- Reading Books
- Cooking Indian food
- Travelling
- Hosting
Languages
English
Proficient
C2
Hindi
Proficient
C2
Bengali
Elementary
A2
Timeline
Aviation and soft skill trainer
Skyhost aviation academy
06.2026 - Current
Aviation trainer
Skytech aviation pvt ltd
07.2025 - 12.2025
Senior Cabin Crew
Indigo
01.2016 - 01.2018
Lead Cabin Crew
Indigo
06.2014 - 07.2025
Trainee Cabin Crew
Indigo
01.2014 - 01.2016
Diploma in Aviation
Avalon Aviation Academy
07.2011 - 07.2012
Intermediate - Arts
St.Xavier's College
04.2009 - 04.2011
Aviation and soft skill trainer
Skyhost aviation academy
M.B.A - Human Resources
Indira Gandhi National Open University
B.A - English
Indira Gandhi National Open University