Versatile Guest Relation Executive offering 1 year of experience in efficient front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs of guest and staff.
Driven and resourceful Administrative professional with 11+ years of experience supporting work of high-achieving Executive Assistant. Track record supporting professional needs with well-organized precision. Sophisticated and graceful in managing high-volume workloads in rapidly changing environments.
Experienced with over 12+ years of experience in Corporate Compines. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
Languages
3
3
years of post-secondary education
23
23
years of professional experience
Work History
Executive Assistant
WS Atkins (India) Pvt., Ltd.,
Bangalore , Karnataka
03.2013 - Current
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Prepared documents, reports and presentations for executives and board members using our company standard tool.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Organized international and domestic travel arrangements for the Management Team staff members, including all transportation and hotel stays.
Co-ordinate with my UK counter parts for organizing virtual meetings due the pandemic.
Working closely with CMT team for remobilization & maintain the data record of the Laptops, allocating desks in Quick FM tool etc.,
Transcribed minutes of meetings and executed meetings and events for company to support business development and senior management teams.
Manage Time sheet report such as missing time sheet data & unallocated data, by using the tool pull the report & root it to markets & share the data with Practice Heads & UK directors.
Supporting Business in Hiring Contract Staff Supporting Business in recruitment, raising PR, working with HR for extension of the contract staff.
Document Controller
Document Controller work for the projects as & when required, keeping track of the drawings & the agreed dates, if any changes in the deliverables & updating the team.
Track, maintain and update document master list, change control. Prepare quarterly trend analysis and metrics for Quality Meetings.
Providing access to users for different projects on Project Wise Tool.
Create and maintain a filing system that supports efficient information management.
To send and receive documents from external organizations, prepare and edit paperwork as required for the day to day operations of project.
Responsible for controlling the numbering, filing, sorting and retrieval of electronically stored or hard copy documentation produced by technical teams, projects or departments in a timely, accurate and efficient manner.
Keep track of all documentation, specifications and drawings. The purpose is to ensure that everyone uses the correct and most current drawings and documents.
Effective in building good working relationships within complex structures both within projects, with clients and internally.
Performed responsibilities of file migration and assisted in auditing
To maintain track record of DSE & HE survey, follow up with individuals to complete the survey.
Willing to carry out duties as requested from time to time
Stays.
Executive Assistant
Timken Engineering Research India Pvt.,
Bangalore, Karnataka
03.2009 - 05.2021
Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Researched, proposed and implemented vendor agreements to decrease costs and improve services.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Use to manage produce monthly invoices, reports and other deliverables.
Organized and coordinated conferences and monthly meetings.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Executive Assistant
Harman International India Pvt (August 2012 to March 2013)
, Karnataka
08.2012 - 03.2013
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Prepared documents, reports and presentations for Asia HR Head.
Organized international and domestic travel arrangements for Asia HR Head and staff members, including all transportation and hotel stays.
Screened calls and emails and initiated actions to respond or direct messages for my reporting managers (HR Head).
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
Developed and updated spreadsheets and databases to track, analyze and report on performance.
Executive Assistant
Blue Star Ltd
Bangalore, Karnataka
03.2008 - 12.2008
Screened calls and emails and initiated actions to respond or direct messages for managers.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Researched, proposed and implemented vendor agreements to decrease costs and improve services.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Guest Relation Executive
Halcyon Service Apartments (February 2007 to March 2008)
Bangalore, Karnataka
02.2007 - 03.2008
Served as main point of contact for VIP guests and kept hotel departments briefed on individual requirements.
Directed staff to handle needs for individual guests to resolve issues and generate positive customer experiences.
Described facility amenities to guests and set up services such as childcare, interpretation and dry cleaning.
Restructured lines of communication with housekeeping to make sure guests were satisfied with timeliness and quality of housekeeping services.
Arranged for transportation to and from airport, train station and events for visitors.
Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety.
Maintained front desk's concierge book to provide visitors with access to relevant local information.
Education
BBA - Business Administration
S S International University
Delhi
12.2008 - 06.2011
No Degree - Diploma in Basic Cabin Crew Training
Frankfinn Institute Of Airhostess Training
Bangalore
06.2005 - 06.2006
Skills
Travel coordination
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Timeline
Executive Assistant
WS Atkins (India) Pvt., Ltd.,
03.2013 - Current
Executive Assistant
Harman International India Pvt (August 2012 to March 2013)
08.2012 - 03.2013
Executive Assistant
Timken Engineering Research India Pvt.,
03.2009 - 05.2021
BBA - Business Administration
S S International University
12.2008 - 06.2011
Executive Assistant
Blue Star Ltd
03.2008 - 12.2008
Guest Relation Executive
Halcyon Service Apartments (February 2007 to March 2008)
02.2007 - 03.2008
No Degree - Diploma in Basic Cabin Crew Training
Frankfinn Institute Of Airhostess Training
06.2005 - 06.2006
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