SHEETHAL SINGH S

PRESENT WORKING :

• Implemented systems and procedures to increase sales.
• Built relationships with customers and community to establish long-term business growth.
• Enhanced customer satisfaction with timely follow-ups and personalized service.
• Boosted sales performance by identifying and targeting high-potential leads.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Conducted thorough research on debtor financial situations, enabling more targeted and effective collection strategies.
• Maintained detailed records of all communications and transactions, ensuring a high level of accuracy and accountability throughout the collections process.
• Worked closely with credit bureaus to update debtor credit reports accurately after successful collections or settlements.
• Worked in call center environment handling manual and automatically dialed outbound calls.
• Negotiated payment plans with customers to prevent accounts from entering collections.
• Established relationships with customers to encourage payment of delinquent accounts.
• Contacted customers to discuss past-due accounts and negotiated payment plans.
• Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.