Worked in POSTMAN tool for testing,Kubernetes, AWS services,New Relic for checking logs of the deployment.
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
Maintained filing system of current, prospective and future positions.
Coordinated internal resources and third-party vendors for flawless execution of projects.
Supported project managers in managing schedules and milestones.
Worked with senior project managers to assist with day-to-day functions.
Used process improvement tools to separate and combine tasks into efficient workflow, improving efficiency.
Senior Technology Support Executive
Infosys BPM Ltd
Trivandrum
11.2018 - 03.2022
Worked on implementing AWS using EC2, S3, ECS, Elastic Load Balancer, Auto Scaling groups
Worked in DevOps team that involves three different development teams and multiple simultaneous software releases.
Excellent interpersonal skills, ability to interact with people at all levels.
Supported the application in production and worked closely with off-shore and onsite teams.
Developed and implemented software release management strategies for various applications according to agile process.
Maintained energy and enthusiasm in fast-paced environment.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Participated in team-building activities to enhance working relationships.
Prepared variety of different written communications, reports and documents.
Created plans and communicated deadlines to complete projects on time.
Proved successful working within tight deadlines and fast-paced atmosphere.
Coordinated schedules and timelines for events.
Programme Executive
Additional Skill Acquisition Programme
Ernakulam
12.2016 - 12.2017
Manage Skill Sectors and Divisions.
Schedule and implement skill development programmes in schools and colleges
Co-ordinate efforts to ensure the full utilization of training facilities, processes, resources and equipment
Enroll students for ASAP courses with the support of ASAP co-ordinators
Develop partnership with Industries and co-ordinate with Skill Training Providers to administer training programmes
Facilitate students internship and Placements
Resolve and respond to training issues and queries from various stakeholders including students, parents etc.
Continuously seek and support new approaches, practices and processes improve the training programmes offered.
Manage Skill Sectors and Divisions.
Education
MBA - Marketing Management & Human Resources Management
Mahatma Gandhi University
Ernakulam
06.2014 - 06.2016
Bachelor of Technology - Computer Science
University Of Kerala
Alappey
05.2010 - 04.2014
Skills
Microsoft Office
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Accomplishments
Second prize in All India Business Plan competition 2015 conducted by Berchmans Institute of Management studies (Team competition)
First prize in All India Management Fest 2015 conducted by Saintgits institute of management, Kottayam (Team competition)
Second Runner up in In-house Presentation Competition
Participated in the International Conference on “Emerging Trends on Automobile
Industry”
Main coordinator of the National level Quiz Competition Intelligencia 2015
Program coordinator of the National level Crossfire Debate Competition Scintillantia 2015
Participated in the Essay competition conducted by State Bank Of Travancore
Additional Information
Available beginning January 2, 2023, and looking for work in Kitchener, Toronto.
Software
Microsoft Outlook
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Timeline
Systems Engineer
Infosys Ltd
03.2022 - Current
Senior Technology Support Executive
Infosys BPM Ltd
11.2018 - 03.2022
Programme Executive
Additional Skill Acquisition Programme
12.2016 - 12.2017
MBA - Marketing Management & Human Resources Management