Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shefali Chandra

People Team Analyst
Delhi,DL

Summary

Dynamic and vibrant professional offering over 7+ years of experience in areas of HR Operations, performance management, Annual Review Process, Compensation activities support, employees’ benefits, client values etc. Performing project work, including gathering business requirements, process design, testing, and implementation activities. Leading as an SME for HR Operations Team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
7
7
years of post-secondary education

Work History

People Team Technical Analyst

Expedia Group
01.2018 - Current
  • Managing end-to-end employee hire to retire life cycle for permanent employees from process and employee experience perspective
  • Leading projects and/or initiatives by preparing project documentation; defining and prioritizing project activities; determining resourcing
  • Facilitating the resolution of project issues; providing input to business owners for the design and execution of corresponding communications, preparing training plans and assisting in the design and maintenance of operating model and/or production support plans like Annual Review Cycle Project, Performance Review, Organizational Changes etc
  • Test and certify the integrity of automated solutions by writing UAT test plans; writing and executing test scripts; performing test data entry; reviewing test results and documenting problems encountered; assuring that automated solutions are in alignment with business requirements and other previously implemented systems and processes like Workday Release, ongoing improvement
  • Conduct the audit for employee’s compensation plan eligibility, establishing the pay ranges in workday.
  • Handling EIB/Mass loads and Perform prior and post data validation to authenticate the changes for employee’s record by running various Workday report in Workday
  • Developing and maintaining procedural and user guides and/or manuals for systems managed with HRIS.
  • Providing global support to HRBP, Benefits, and Recruiting, and senior SME support to key internal and external partners.
  • Providing independent analysis and program recommendations for HR Operations; and ensure SLA performance, and business outcomes
  • Serve as a resource and peer leader for less experienced HRIS Analysts, including training others in specialized skills, and delivering classroom and/or on-the-job training.

DELIVERY SPECIALIST ADV

Aon Hewitt
01.2014 - 01.2018
  • Managing employee life cycle in Database i.e., client’s Onboarding, Cross Border Transfer, Personal Data, Transfer, Job & Compensation, Leaves, Termination/Separation etc
  • Attending daily/weekly calls with onshore
  • Working as an auditor for process quality management
  • Drafting Standard Operating Procedures (SOPs)
  • Handling client escalations
  • Responsible for handling any Onboarding/Pre-boarding issues of the clients
  • Providing support to Service Center Team (Call Center).

Education

Bachelor of Commerce - Commerce

University of Delhi
04.2010 - 07.2013

Masters - Business Administration- HR

Amity University Distance Learning School
08.2017 - 12.2020

Skills

KeySkills and Applicationsundefined

Timeline

People Team Technical Analyst

Expedia Group
01.2018 - Current

Masters - Business Administration- HR

Amity University Distance Learning School
08.2017 - 12.2020

DELIVERY SPECIALIST ADV

Aon Hewitt
01.2014 - 01.2018

Bachelor of Commerce - Commerce

University of Delhi
04.2010 - 07.2013
Shefali ChandraPeople Team Analyst