Summary
Overview
Work History
Education
Skills
Key highlights of my expertise
Internship Trainee, State Bank of India, Sagar (June 2013-August 2013)
Accomplishments
Tools And Applications
Appreciations
Timeline
Generic
SHEFALI DUBEY

SHEFALI DUBEY

Risk Compliance Manager

Summary

With over 10 yeArs of experience in FinAncial Crime Compliance, I specialize in AML investigations, transaction monitoring, drafting SAR, having a strong background in developing quality control processes, conducting due diligence, and managing teams for Transaction monitoring and fraud investigations. As a Risk & Compliance Manager with over a decade of experience in AML investigations and financial crime compliance, I bring a robust understanding of anti-money laundering practices, transaction monitoring, and customer screening, primarily within the banking sector. My expertise extends to ensuring adherence to key regulations such as the BSA and USA PATRIOT Act and managing AML compliance risks and policies. At CBW Bank I have played a pivotal role in coordinating and making AML policies and processes, analyzing and acting upon findings from alert triage analyses, and supervising various AML transaction monitoring and compliance initiatives. My proactive approach to overseeing risk management and control measures has enhanced the team's operational efficiency and compliance adherence. Compliance Manager with Escalation Management and Stakeholder Management and Team handling and Evaluation of 20+ members. Business reporting and MIS. Worked on Threshold tuning, UAT and 6 different scenarios for Card programs like Direct INC. 314 a case for different programs. End to End Coach and mentor to Junior and Mid-Senior level.

Overview

10
10
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Compliance Manager

CBW Bank
04.2023 - 10.2024
  • Prepared the procedures for alert review/ closure and escalation review process
  • Worked on Data Seers Application project- Staging alerts testing, prepared Procedure Document, Job Aid for 6 different scenarios and managing a team of 10 analysts
  • Worked on Procedures for Transaction monitoring for Fintech customers
  • Worked on I2C application for Cards related data and to maintain the inventory and stock report for Audit
  • Client and team handling along with Query resolving and tracking the progress of the team on Alert analysis and closures
  • Worked on the program Solid project -Fintech customers doing analysis on their transactions, Person and cards data on a daily basis
  • Maintaining MIS for Solid Customer database and detecting unusual patterns of transactions, KYC status and Activation status for programs onboard
  • Identified the High risk MCC codes transactions generated for different programs of Solid and terminated the contract of programs dealing with the same for regulatory standpoint
  • Documented the terminated Contracts for Various programs to establish transparency and efficiency in work
  • Prepared 314 A case review forms for programs
  • Worked on K2 Cases- project for SAR filing for identifying and rectifying 500 plus cases
  • Procedure and alert Analysis documentation for Card programs for Merchants like Direct, Cledara, MDG and Credit Fresh
  • Worked on alert analysis for cards this includes mortgage payments, SAAS Software payments as a part of their services to customers, Loan services to customers and Transactions analysis on their respective database
  • Analyzed card-related alerts, including those related to mortgage payments, SaaS software payments, loan services, and transaction patterns within respective databases
  • Provided strategic oversight to first-line operations, offering guidance on regulatory compliance, transaction monitoring, and risk management as a Compliance manager
  • Worked on AML models like Alert Risk Scoring Models and Customer Risk Rating Models

Team Lead

IBM
02.2022 - 03.2023
  • Was a part of the Cases team which was a new project for IBM for the client
  • The other teams included the alerts team, R&R team
  • Performed a full investigation review on Cases for BSA and fraud for the banking client for both individuals as well as entities
  • In-depth knowledge of AML laws, regulations, and guidelines, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and FATF recommendations
  • Performed a 6 month and 1 year review for high and medium risk clients account activities involving cash transactions using Pivot
  • Identified forged/duplicate check transactions and reported the same for SAR filing
  • Identified breaching thresholds for CTR and having unknown source of funds and reporting them for SAR
  • Prepared SAR narrative for each SAR filing sent to the regulators as well as the CIF form sent for case closure
  • Identified the mistakes for creating wrong amount entries by the fraud teams and received appreciation for the same
  • Resolved complex cases in an efficient manner and was appreciated by the client for quick closures thereby preventing the breach of TAT
  • Worked on different types of banking products such as savings account, money market account, business account of the firm
  • Reviewed and closed 50+ complex cases in a span of 6 months and filled 40+ SAR on various high-risk accounts as per the regulatory guidelines
  • Performed the role of QC team lead for the team and managed 10 plus new joiners, and did 100% QC on their case analysis along with training provided to them
  • Prepared the Base lining activity for determining the case generation and weekly target for the employees
  • Attended agile boot camp and SDLC training
  • Took daily team stand-up calls for gathering the daily productivity of each analyst and to monitor the team production and identify the gaps
  • Reporting to the senior management for the daily status of the team production
  • Preparing and maintaining the query tracker for the team to report the query’s discussed in war room call
  • Was a part of the interview panel for on boarding new hires
  • Completed a 6-month QC backlog with 99% efficiency as per the requirement created by stakeholders

Associate Compliance Officer

Credit Suisse
08.2017 - 02.2022
  • Monitoring, Screening of all inbound and outbound payments (Wire transfers) made over Swift network against the individuals/entities
  • Performed compliance and KYC check on prospective and existing database
  • Investigating and tracking companies involved in money Laundering activities and Irregular Business Practice
  • Completes extensive due diligence investigations using public and private databases in accordance with Anti Money Laundering (AML), Bank Secrecy Act and other regulatory standards to assist business units and prevent operational and reputation risks
  • Actimize Implementation - Experience in defining, calibration and validation of rule-based monitoring scenarios and fine tuning of thresholds to reduce false positives, automating alert investigation workflows including an understanding of data ingestion, Transaction Monitoring alert generation, alert investigations and scenario configurations
  • The experience should include instances of automation and optimization of the Transaction Monitoring process
  • Escalating the suspicious information related to the beneficiary (individual or entity) to the Front office and onshore managers, for clarifying the relationship and purpose of the transaction
  • Performing media searches, Internet Research for risk rating the Client
  • Perform research via internal and external sources, gather and analyze documentation in accordance with regulatory and KYC requirements
  • Sourcing information from various data sources (Bloomberg, CL search, LexisNexis etc.)
  • Adhering to regulatory guidelines, in compliance with AML Banking standards
  • Performs checks on all employees, consultants, vendors, contractors and third-party advisers against World Check Risk Screen
  • Bringing to the notice of the Team Leader and Manager any Procedural conflicts and system issues/incidents

Business Analyst

Optimum Infosystems
04.2016 - 08.2017
  • The job roles & responsibilities are same as mentioned above being got permanent

Assistant Manager

Axis Bank Ltd
07.2014 - 09.2015
  • Controlling of counter activity for smooth processing of cheques deposited at the cash counter and giving quick liquidity
  • The branch was awarded a LI CUP from the cluster head due to my activation in life insurance in the particular month
  • Qualified “majestic may” campaign in the month of May and was awarded with a certificate from circle head Bhopal
  • Successfully developed the process of selling all products at all counters including cash counter for flexibility
  • As a cashier, performed the operational work efficiently especially in the month end activity of the financial year along with performing the tasks of cash remittance and maintenance of CRL for the bank cash limit
  • Handled front desk while updating their requests regarding account maintenance such as an update, mobile number update, account closure, hot listing the debit card etc
  • Via the customer view software
  • As a fresher was able to cross sell the major products of Axis bank i.e
  • Life insurance, general insurance, CASA
  • Training at Bhopal for understanding the KYC (KNOW YOUR CUSTOMER) AND AML (ANTI MONEY LAUNDERING) session
  • Good communication skills and convincing ability to make the customer understand the product

Education

MBA - Finance

Prestige Institute of Management And Research
Indore, Indore
05.2012 - 06.2014

Bachelor of Commerce - undefined

Dr. HariSingh Gaur Central University
Sagar, MP
05.2008 - 09.2011

Skills

  • Regulatory Compliance

  • Risk Management

  • Internal Audit

  • Anti Money Laundering

  • KYC

  • Bank Secrecy Act

  • CDD

  • Strong Analytical skills

  • Training and Feedback ability

  • People Management skills

  • Good written and verbal communication

  • Data Seers

  • Microsoft Google

  • ACAMS training

  • Share File

  • Internal Tools with IBM - SharePoint

  • FIS

  • Verafin

  • Vision Archive

  • Query tracker

  • Excel (Pivot table)

  • Google string

  • SAR filing

  • Internal Tools with Credit Suisse – NICE ACTIMIZE

  • Case manager

  • Actimize implementation

  • Mantas

  • NTPA

  • CS Prime

  • LoanIQ

  • Pay Station

  • FXOPS CS Global Check

  • CMS

Key highlights of my expertise

  • Policy Development & Oversight: Successfully created and reviewed AML, FCC, and CFT policies, ensuring robust compliance across multiple regulatory jurisdictions.
  • Risk Assessment: Performed comprehensive financial crime risk assessments at an enterprise level, pinpointing vulnerabilities and implementing effective mitigation strategies.
  • Second Line of Defense: Offered strategic guidance to first-line operations, supporting regulatory compliance, transaction monitoring, and risk management to reinforce defense mechanisms.
  • System Implementation & Optimization: Led the end-to-end implementation of Oracle Mantas, and Actimize systems, including threshold tuning and User Acceptance Testing (UAT). Resolved over 2000 alerts, enhancing alert management and transaction monitoring processes.
  • Leadership & Case Management: Supervised the Case Investigations Team within Risk & Compliance, handling fraud and BSA cases, and filing over 50 SARs and CTRs with detailed SAR narratives. Ensured prompt case resolutions and compliance with AML, BSA, and USA PATRIOT Act standards.
  • Transaction Monitoring & Due Diligence: Managed transaction monitoring across US, improving compliance proficiency by implementing strategic policy updates and training programs. Oversaw high-risk transactions, KYC reviews, and Watchlist screening to ensure regulatory alignment.
  • Risk Mitigation: Identified high-risk MCC code transactions, contributing to the termination of non-compliant contracts. Led SAR filing efforts to ensure adherence to BSA, AML, and CFT regulations.
  • Continuous Improvement: Drove the development and optimization of AML transaction monitoring processes, ensuring alignment with evolving regulatory requirements and strengthening Second Line of Defense practices.
  • AML Models: Perform detailed data analysis to assess the performance and accuracy of AML models, identifying any potential weaknesses or areas for improvement.
  • Develop: Develop and implement validation methodologies and frameworks in line with industry best practices and regulatory guidelines.

Internship Trainee, State Bank of India, Sagar (June 2013-August 2013)

Topic-Combo products acceptability at Project Township

During the project a new scheme was marketed by the bank providing a car loan and a two-wheeler loan together. The research was made to find out the customer perception, competitiveness and the awareness of the product among the customers. The methodology includes the overall research design, sampling procedure & fieldwork done & finally the analysis procedure and was awarded 41 marks out of 50 for my work.

Accomplishments

  • Generating and implementing various cost effective time saving ideas successfully that have been approved and appreciated by the team and managers.
  • To perform tasks with assistance and manage the team in the absence of senior management level and other colleagues.
  • Understanding all the applications and a good knowledge of the process let me enable me to train the new joiners in the organization.
  • Qualified IBPS CLERICAL written exam held on 11/12/11.
  • Acquired 2nd Rank in a Merit Scholarship test.

Tools And Applications

  • Internal Tools with CBW- Notes IBM, Data Seers, I2c or MCP (my card place) portal, Microsoft Google, ACAMS training, and Share File.
  • Internal Tools with IBM - SharePoint, FIS (for checking customer data and downloading previous SAR reports), Appway, Verafin (for working on cases), Vision Archive, Query tracker, Excel (Pivot table), Google string, SAR form, SAR filing, Project: Banking client.
  • Internal Tools with Credit Suisse – NICE ACTIMIZE, Case manager, Actimize implementation, Mantas, NTPA, ELAR, CS Prime, ASCOT CIF, LoanIQ, Pay Station, Hits, FXOPS CS Global Check, CMS, DTCC alert

Appreciations

  • Appreciation from the Onshore managers for UAT testing and BTL alerts review process and to achieve BAU for periodic reviews.
  • Appreciation from Managers for identifying and closing an aged alert escalated to onshore from the onshore manager for successfully contributing towards UAT testing process.
  • Received 3 gold bars for the financial year which was second highest in the team, which include a gold bar.

Timeline

Compliance Manager

CBW Bank
04.2023 - 10.2024

Team Lead

IBM
02.2022 - 03.2023

Associate Compliance Officer

Credit Suisse
08.2017 - 02.2022

Business Analyst

Optimum Infosystems
04.2016 - 08.2017

Assistant Manager

Axis Bank Ltd
07.2014 - 09.2015

MBA - Finance

Prestige Institute of Management And Research
05.2012 - 06.2014

Bachelor of Commerce - undefined

Dr. HariSingh Gaur Central University
05.2008 - 09.2011
SHEFALI DUBEYRisk Compliance Manager