Hardworking Customer Service and adept at working with customers to resolve issues. Well-organized and detail-oriented with excellent verbal and written communication skills. Proficient customer service professional with good administrative, time management and problem-solving abilities. Knowledgeable about Logistics Customer service,Offering 2+ years of related experience.
Warehouse
• Coordinate package distribution, inbound and outbound, for the facility
· Dispose of damaged material and alert management of any noticeable errors in a product's quality
· Attend weekly meetings that discuss the warehouse's safety processes
· Create a chart of inventory information, including stock levels and upcoming supply orders
· Accepted incoming orders from clients that included the client's name and address
· Scanned labels to process orders before shipping them out
· Ensured that all products were safe within their storage space
· Loaded goods onto shipping trucks for safe delivery
Customs Clearance
• Gathered, logged and monitored all shipping data
• Communicated with shipping lines, dispatchers, warehouse and customers regarding incoming and outgoing shipments.
• Prioritize order security, accuracy and on time pickup and delivery
• Received all imported goods after processing the customs clearance and delivered at customers doors
• Communicated all emergencies, delays due to weather and carrier changes to customers and suppliers.
• Shipment status information