Sheila Manson
Bloomington
Summary
Dynamic Medical Billing Specialist with proven expertise at Outsource Management Group in denial management and insurance verification. Recognized for exceptional customer service and effective communication, ensuring timely resolution of claims. Adept at maintaining HIPAA compliance while enhancing operational efficiency through meticulous records management and teamwork.
Overview
4
4
years of professional experience
Work History
Medical Billing Specialist
Outsource Management Group
12.2020 - Current
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Provided exceptional customer service to both patients and insurance representatives, resolving inquiries quickly and professionally.
- Precisely evaluated and verified benefits and eligibility.
- Printed and reviewed monthly patient aging report and solicited overdue payments.
- Prepared billing correspondence and maintained database to organize billing information.
- Verified insurance of patients to determine eligibility.
- Adhered to established standards to safeguard patients' health information.
EKG Technician
IU Health Bloomington Hospital
04.2023 - 06.2024
- Enhanced patient care by accurately performing EKG testing and analyzing results.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.
- Educated patients on testing and preparation steps prior to procedure.
- Provided instruction on Holter monitor and connected patient to analyzer.
- Increased efficiency in daily operations by organizing supplies inventory and restocking as needed.
Education
Associate of Science - Medical Assisting
Phillips College
Louisville, KYCertificate Program - EKG
Ivy Tech Community College of Bloomington
Bloomington, IN05-2023
Skills
- HIPAA compliance
- Payment posting
- Claim submission
- Insurance verification
- Denial management
- Teamwork and collaboration
- Files and records management
- Medicare and medicaid process
Timeline
EKG Technician
IU Health Bloomington Hospital
04.2023 - 06.2024
Medical Billing Specialist
Outsource Management Group
12.2020 - Current
Associate of Science - Medical Assisting
Phillips College
Certificate Program - EKG
Ivy Tech Community College of Bloomington
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