Shekhar Kshirsagar
Solapur
Summary
Seasoned Bank Officer offering comprehensive background in financial management, loan processing and credit analysis. Strengths include strong analytical skills, keen attention to detail and ability to enforce bank regulations while providing top-notch customer service. Previous work involved streamlining loan application processes, improving customer satisfaction rates, and consistently meeting compliance standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Brand Champion
Ola Electric Technologies Pvt Ltd.
Solapur
2023.03 - 2024.06
- Greeted customers upon entering the store and provided assistance when needed.
- Set up promotional displays or arrange merchandise on counters or tables to promote sales.
- Assisted customers in locating desired items, providing product information, and helping them make selections.
- Performed daily opening and closing duties including setting up registers with necessary supplies and balancing the cash drawer at end of shift.
- Tracked inventory levels throughout the day using point-of-sale system data entry tools.
- Answered customer questions about merchandise selection, availability, pricing, returns and exchanges policies.
- Provided excellent customer service and addressed customer inquiries in a timely manner.
- Provided every customer with friendly service, answered menu questions and submitted orders.
- Assisted in training new staff members on procedures and customer service standards.
- Engaged with customers to receive feedback and build positive relationships.
- Utilized POS systems for order taking and processing payments.
- Encouraged and promoted up-selling to customers to increase sales.
- Maintained a positive and energetic attitude throughout the shift to enhance customer experience.
- Managed cash register and processed transactions quickly and accurately.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
Master of Commerce (M.com) - Accountancy
School of Commerce And Management Studies, Solapur
Solapur2022-03
Bachelor's of Commerce (B.com) - Commerce
Arts And Commerce College, Madha
Madha2017-03
Higher Secondary Certificate (HSC) - Science
DBF Dayanand College of Arts & Science, Solapur
Solapur2013-02
Secondary School Certificate (SSC) -
Navabharat Vidyalay Darfal
Darfal, Tal.- Madha2011-03
Skills
- Negotiation skills
- Numeracy skills
- Multitasking Skills
- Customer Service skills
- Analytical skills
Languages
English
First Language
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Certification
1. Post Graduation Certificate in Retail Banking
Global BIFS Academy
Specialized Training Program that Prepares Aspiring
Banker to be bank ready.
- Overview of Banking & its function.
- Types of Accounts, Deposit, Term Deposit, OD, CC limits
- Account Opening Process-Complete Documentation - ID Proof, Address Proof etc.
- Cash Management-Teller Function, Fake Notes identification, Security Features.
- Clearing Function -MICR Code, CTS 2010 and Features of CTS Cheque.
- Third Party Products-Mutual Funds, Insurance etc. Banking Sales-Prospecting, Cross Selling, Up-Selling.
- Customer Service- Non-Financial Change of Address, Passbook Printing etc.
- Digital Banking ATM's, POS, Internet Banking, Mobile Banking, Phone Banking, UPI.
- Complaint Handling- How to resolve customer Complaints.
Reference
Gurpreet Singh Renu
(Global BIFS Academy)
+91-9604130359
.
Date :
Place : Solapur
Timeline
Brand Champion
Ola Electric Technologies Pvt Ltd.
2023.03 - 2024.06
Master of Commerce (M.com) - Accountancy
School of Commerce And Management Studies, Solapur
Bachelor's of Commerce (B.com) - Commerce
Arts And Commerce College, Madha
Higher Secondary Certificate (HSC) - Science
DBF Dayanand College of Arts & Science, Solapur
Secondary School Certificate (SSC) -
Navabharat Vidyalay Darfal
1. Post Graduation Certificate in Retail Banking
Global BIFS Academy
Specialized Training Program that Prepares Aspiring
Banker to be bank ready.
- Overview of Banking & its function.
- Types of Accounts, Deposit, Term Deposit, OD, CC limits
- Account Opening Process-Complete Documentation - ID Proof, Address Proof etc.
- Cash Management-Teller Function, Fake Notes identification, Security Features.
- Clearing Function -MICR Code, CTS 2010 and Features of CTS Cheque.
- Third Party Products-Mutual Funds, Insurance etc. Banking Sales-Prospecting, Cross Selling, Up-Selling.
- Customer Service- Non-Financial Change of Address, Passbook Printing etc.
- Digital Banking ATM's, POS, Internet Banking, Mobile Banking, Phone Banking, UPI.
- Complaint Handling- How to resolve customer Complaints.
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