Shekhar Rudrabhatla
Bengaluru
Summary
Innovative leader known for strong leadership in product R&D and customer relationship management. Committed to fostering stakeholder collaboration and improving engagement strategies, contributing to significant growth and satisfaction in the APAC region.
Overview
9
9
years of professional experience
Work History
Director, Informatica Products
Salesforce.com
Bengaluru
03.2026 - Current
- Led cross-functional teams to enhance client engagement strategies in the APAC region as part of the Customer Success team.
- Coordinated stakeholder meetings to align business objectives and priorities.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Led a comprehensive training team of Developers and Instructors to engage customers/partners across the APAC region.
- Collaborated with sales teams to streamline customer feedback loops.
Director, Customer Success & Delivery, APJ
Informatica India Pvt. Ltd.
Bengaluru
09.2017 - 03.2026
- Led cross-functional teams to enhance client engagement strategies in the APAC region as part of the Customer Success team.
- Led a comprehensive training team of Developers and Instructors to engage customers/partners across the APAC region.
- Collaborated with sales teams to enhance and streamline customer feedback loops, improving responsiveness to client needs.
- Collaborated with senior leadership to define and align long-term objectives, driving strategic direction for the company.
- Coordinated stakeholder meetings to align business objectives and priorities.
- Conducted regular meetings with department heads to assess and optimize progress on strategic initiatives.
- Evaluated industry trends to inform product strategy and innovation efforts.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
Education
Executive MBA - Business Management
IIM Calcutta
Kolkata04-2019
Master of Science - Agricultural Sciences
Andhra Pradesh Agricultural University
Hyderabad05-1996
Skills
- R&D leadership
- Stakeholder management
- Cross-functional leadership
- Customer relationship management
- Training development
- Client engagement
Timeline
Director, Informatica Products
Salesforce.com
03.2026 - Current
Director, Customer Success & Delivery, APJ
Informatica India Pvt. Ltd.
09.2017 - 03.2026
Executive MBA - Business Management
IIM Calcutta
Master of Science - Agricultural Sciences
Andhra Pradesh Agricultural University