Meticulously organized Technical Program Manager with 16 years of experience in various roles, successfully gelling internal and external teams to achieve peak efficiency. Careful overseer of disparate departments with widely varying levels of technical knowledge. Practiced at maintaining harmonious operations while meeting frequently discordant needs of internal personnel, business channel partners and customers.
Internal co-ordination among technical teams(Dev, QA, Product).
Tracking project progress and resource management.
Customer meeting and co-ordinations.
Involvement in RFP submission.
Managing and own NMS modules for L2/L3 industrial switches.
Delivery and project planing.
Release planning and co-ordination with customers and their vendors.
SMU includes several other core components like:-
a. iTRAP/NNM (Linux/Solaris): iTRAP is a replacement of NNM for Linux SMU, develop iTRAP which is capable of doing MIB resolution and trap preprocessing.
b. AC (Alarm Correlation): It correlates the alarms based on the logical rules defined in its configuration files, it can modify/block alarms by manipulating alarms attributes.
c. CMA (Comverse Messaging Agent): Alarm forwarding to (CMU/NOC). Keeping SMUs, CMUs and NOC in sync with alarms. It has its own SNMP sub agent through which it communicates with other SMUs, CMUs, and NOCs using SNMP get/set requests.
-Requirement freezing, customer status meetings, end –to-end delivery.
-To look after all requirements, development, change and modification request in SMU and assigning work among team members.
Worked as developer in VAS application domain, including SMS, Voice based services, below are some applications designed and developed:-
DND (Do Not Disturb), Fuel Management System, Short Code (53030, 567 etc.) Application, CRBT (Hello Tunes) Manager, Centralized Logger, Airtel Precall-InstaAlert Application, Tata Rescue Ring Application, IFFCO Project
GPA: 70%
GPA: 77.4%
GPA: 76.6%
Innovative Excellence (Build inhouse NNM to save huge license cost)
Nokia's President Award
Part of HCL O3 league
Innovative Excellence (Build inhouse NNM to save huge license cost)