Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Shekhar Srivastava

Ghaziabad

Summary

16+ years of experience in leading/managing projects in the areas of OSS, NMS/EMS, IOT, BSS, SDN, Private Branch Exchange, VAS (SMS, IVR), Mobile Financial Services and Web development as Lead, DTM, Architect, Manager. Led cross-functional teams (55+) in the planning, execution, and delivery of projects (Monolithic, SOA, Cloud-native). Collaborated with global customers (India, Israel, Egypt, Nigeria, Japan, Poland, Thailand, Lebanon, Qatar, Bangladesh, Spain, Brazil, UK, Germany). Controlled project timelines, resource allocation, and budget to ensure successful project completion within defined constraints. Conduct weekly, monthly meetings with CXOs and key stakeholders, share updates on project/status/deviation and key milestones. Spearheaded stakeholder management, driving coordination and alignment across diverse teams and partners to achieve project goals and enhance overall business performance. Analysis, feasibility of proposed solution, engaging with/and giving weekly feedback to PL/R&D/Regional Account Manager on issues/features. Facilitated RFPs response preparation, vetted submissions/proposals, vendor management, finalized BoQ, BoM and Scope of work (SoW) with OEMs/Vendors to meet RFP clauses. Ensured project followed best practices, processes and required tools to streamline requirements gathering, development, quality assurance and checks for impeccable projects output. Suggested initiatives by analyzing project performance metrics, identifying areas for optimization, and implementing appropriate solutions. Resource management, team building, interview/selection/shortlisting candidates and follow-ups with hiring team. Accountable for HLD/LLD/UAT preparation by coordinating with customers, vendors, and internal stakeholders, with sign off from customers. Delivery execution using SDLC, Agile/waterfall models, Six Sigma methodologies-based nature of project. Designed and developed applications in VAS domain, including SMS, Voice based services, billing CDRs, IN charging, user subscriptions, provisioning and activation for SMS/Voice based services. Maintained progress artifacts issue, risk register, plan with latest data and regularly assessing with all internal/external stakeholders along with key milestone achievements. Project wise unified alignment on processes/tools/workflow/methodologies between vendor/customer/organization for smooth project lifecycle.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Technical Architect

Infinite Computer Solutions
Noida
06.2025 - Current
  • Led the architectural design of scalable systems, enhancing performance and reliability across multiple platforms and applications.
  • Collaborated with cross-functional teams to define technical requirements, ensuring alignment with business objectives and user expectations.
  • Implemented best practices in software development lifecycle, improving project delivery timelines and reducing technical debt significantly.
  • Provided technical support during the development lifecycle from initial concept through deployment.
  • Collaborated with professionals to develop suggested architecture and cultivate implementation.

Technical Program Manager

One97 Communications Ltd
Noida
04.2022 - 09.2023
  • Accountable for 5 projects (INR 600m) and cross-functional engagement, in the planning, execution, testing, migration and delivery of Mobile Financial services, online games & quizzes.
  • Collaboration with Business users, technical teams, Platform, Infra and QA teams during/after kickoff meetings, joint application designing, and planning sessions to validate requirements.
  • Building automation team, standardized inter team communication, inter/intra team responsibility matrix adoption.
  • Adoption of RFCs compliance for products standardization.

Manager/Architect - NMS

INCEDO INC
Gurgaon
10.2021 - 03.2022
  • Vetted, reviewed NMS product on L2/L3 industrial switches with industry standard and compliance.

Manager/Architect - OSS/EMS

L&T - SWC
New Delhi
06.2020 - 10.2021
  • UNMS software system is so-called Next Generation Operation Support System (NG-OSS).
  • Accountable for defining NMS/EMSs scope for provisioning and monitoring Data centers solutions (L2/L3 devices, IPS, FWs, SIEM, Storage, VMs, private Cloud, Non-IT EMSs), for 2 National and 6 regional data centers.
  • Evaluated conflict and find right place to accommodate change/additional scope with minimal impact on cost and time.
  • Freezing and defining work packages/SoW/BoQ/BoM with vendor, to meet RFP requirements.

Solution Specialist/Domain Technical Manager

Nokia Network Ltd
Noida
06.2015 - 06.2020
  • SQM - Service Quality Manager: All service-relevant information collected from operator environment (2G,3g, LTE, VoLTE, PACO, CSCO and customized service models), to determine status of defined services in SQM for SoC, eSoC.
  • Requirement discussion with Customer/Regional offices, project planning, Quality Review, Resource planning and hiring.
  • Guided and mentored team in customization, development of mediation/integration layers for SB/NB systems (UPM, UFM, probe systems, TT, SMS/email server, inventory systems, SQM, CEM/CA4CI) following monolithic/SOA/Cloud native architecture.
  • Solution migration, Mediation layer development (CSV, Webservices, SNMP, CORBA, DB) and multi-vendor integrations (Huawei, ZTE, Ericsson, Nokia).
  • Collaborated with globally distributed team/customers (Egypt, Nigeria, Poland, Thailand, Lebanon, Spain, Brazil, UK, Germany).
  • Involved in preparation and delivery of UAT exercise with region and customers team.

Technical Lead

HCL Technologies Ltd
Noida
01.2010 - 06.2015
  • Designed FCAPs complaint NMS, alarm monitoring/correlation, alarm sync/reload/rebuild with Central Monitoring Unit and operator’s Network Operation Center.
  • Conceptualized in-house iTRAP product, replacement of HP-NNM, capable of doing MIB resolution and trap preprocessing, saving $100k euros.
  • TMO Security (Linux/Solaris machine hardening): Project is about hardening and making MMSC, SMSC, SMU, CMU systems more secure by removing vulnerability reported by Qualys and Nessus tools.
  • Mitel PBXs (Oria provisioning portal) -: Development of Oria portal, for provisioning of users to get IP based unified communications services (Text, Voice).
  • Developed features to perform single/bulk user’s activations/ deactivations /modifications, users/devices subscription to features and provisioning on Mitel’s gateway, call directors.

Software Engineer

One97 Communications Pvt. Ltd
Noida
03.2007 - 01.2010
  • Requirement gathering, development, testing and deployment of VAS(SMS/IVR) applications, end to end application ownership with training to support team.

Education

Bachelor of Technology - Computer Science

Galgotia's College of Engineering & Technology
Greater Noida

12th - PCM (77.4%)

Dr. Maria Residential Academy
Agra, UP, India

10th - 76.6%

Dr. Maria Residential Academy
Agra, UP, India

Skills

  • C
  • Java/J2EE
  • Python
  • Springboot
  • JavaScript
  • PHP
  • Perl
  • Shell
  • Vuejs
  • Nodejs
  • Android
  • IOS
  • Git
  • JIRA
  • Dime
  • Confluence
  • Docker/Kubernetes
  • CI/CD
  • Oracle
  • MySQL
  • Ignite
  • PostgreSQL
  • MongoDB
  • GenAI
  • Prompt engineering
  • Custom LLMs
  • ETSI-MANO
  • Quantum Computing
  • ORAN
  • 5G service-based architecture
  • Figma
  • Selenium
  • Microsoft Project Plan
  • Postman
  • Testrail
  • Tableau
  • FCAPS
  • MIB
  • CORBA
  • SNMP
  • SMPP
  • USSD
  • NGAP
  • Netconf
  • YANG
  • SOAP/REST Webservices
  • Telecom
  • IoT
  • Mobile Financial Services
  • Wallet ecosystem
  • 2G
  • 3G
  • LTE
  • PaCo
  • CsCo
  • IMS
  • EPC
  • SS7
  • SIGTRAN
  • SIP
  • Integrations
  • NB/SB
  • Inventory
  • Ticketing
  • Umbrella fault and performance
  • Vendor EMSs
  • Granite
  • Netcool
  • NetAct
  • Remedy
  • Probe
  • Digital Route
  • Mediation layers
  • CA4CI(CEM)
  • Multi-vendor integrations
  • Huawei
  • ZTE
  • Ericsson
  • Nokia
  • Performance testing
  • Load testing
  • Stress testing
  • Endurance testing
  • Functional testing
  • Mobile apps automation
  • HP
  • Microfocus
  • Nokia OSS assurance
  • Fulfillment
  • TT product experience
  • Payment gateways
  • AML
  • Mobile Wallets
  • HSM
  • OCR
  • Face recognition
  • Scalable systems design
  • Technical requirements definition
  • Software development lifecycle

Certification

  • Prince2-7edition Pract., #GR467002000SS
  • GenAI Overview for Project Managers (PMI)
  • Advanced IoT & IoT security expert certification
  • VMware VCP 5.5

Accomplishments

  • Received Nokia’s President Award, by drastically reducing manual customization efforts by 85% using automation.
  • Conceptualized in-house product as replacement of HP 'Network Node Manager' with $100k reduction in solution cost.
  • Increased bandwidth and resource utilization by streamlining processes, resulting in increase of 24% overall team bandwidth.
  • Achieved single click product installation, reduced 7-8 days to 1 day activity.
  • Achieved 15% reduction in license cost for DC EMS solution.
  • Saved 12k euros by developing simulator for umbrella performance & fault management system.
  • Part of HCL O3 league (Outstanding performer for 4 consecutive years).

Languages

Hindi
First Language
English
Upper Intermediate
B2

Timeline

Technical Architect

Infinite Computer Solutions
06.2025 - Current

Technical Program Manager

One97 Communications Ltd
04.2022 - 09.2023

Manager/Architect - NMS

INCEDO INC
10.2021 - 03.2022

Manager/Architect - OSS/EMS

L&T - SWC
06.2020 - 10.2021

Solution Specialist/Domain Technical Manager

Nokia Network Ltd
06.2015 - 06.2020

Technical Lead

HCL Technologies Ltd
01.2010 - 06.2015

Software Engineer

One97 Communications Pvt. Ltd
03.2007 - 01.2010

Bachelor of Technology - Computer Science

Galgotia's College of Engineering & Technology

12th - PCM (77.4%)

Dr. Maria Residential Academy

10th - 76.6%

Dr. Maria Residential Academy
Shekhar Srivastava