Summary
Overview
Work History
Education
Skills
Focuses on positivity and reading inspiration books
Timeline
Generic

Shelby King

Woodbur

Summary

Professional with experience in patient enrollment, database management and customer service. Expertly manages database software and systems and provides superior support for diverse needs. Knowledgeable about patient information management systems and best practices in healthcare as well as customer service. Fast learner in all computer systems and immediate attention to detail and task oriented.

Overview

8
8
years of professional experience

Work History

Registrar

Lutheran Health Physicians
10.2023 - Current
  • Retrieve medical data for physicians and patients.
  • Greet every guest with personable approach and provided knowledgeable service.
  • Update insurance information to ensure proper channel of billing

Adjunct Professor of Psychology

Indiana Institute Of Technology
07.2023 - Current
  • Create an exciting and enthusiastic online classroom environment
  • Use exams, quizzes and assignments to assess student comprehension.
  • Design and implement various educational activities and programs to meet student needs.
  • Impartially evaluate papers, projects and homework assignments of students

Case Manager

Lutheran Social Services Of Indiana
10.2022 - 07.2023
  • Participated in regular professional development opportunities to stay current on best practices within the field of case management.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Creating documentation including treatment plans and DCS reports

Substance Abuse Counselor

Center For Behavioral Health Associates
10.2021 - 10.2022
  • Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Enhanced client recovery outcomes through the development of personalized treatment plans, addressing individual needs and goals.

Registration and Financial Counseling

Parkview Health
07.2016 - 11.2020
  • Provide personable experience to patients including ensuring a complete and accurate admissions process
  • Conducted financial due diligence in terms of insurance verifications and payment processing
  • Established and checked coding procedures, monitored reports and updated internal files.

Education

Master of Science - Psychology

Indiana Institute of Technology
Fort Wayne, IN
06.2023

Bachelor of Arts - Psychology

Indiana University - Purdue University Fort Wayne
Fort Wayne, IN
06.2021

Skills

  • Financial Aid Coordination
  • Insurance and Coding Specialist
  • Admissions Support
  • Relationship Building
  • Interpersonal Communication
  • Clerical Support
  • Computer Skills
  • Networking
  • First Aid/CPR
  • Critical Thinking
  • Problem-Solving
  • Teamwork and Collaboration
  • Attention to Detail

Focuses on positivity and reading inspiration books

I am always striving to better myself in every area I can, and I enjoy reading positive and inspirational books that boost moral and help impose a better environment. 

Timeline

Registrar

Lutheran Health Physicians
10.2023 - Current

Adjunct Professor of Psychology

Indiana Institute Of Technology
07.2023 - Current

Case Manager

Lutheran Social Services Of Indiana
10.2022 - 07.2023

Substance Abuse Counselor

Center For Behavioral Health Associates
10.2021 - 10.2022

Registration and Financial Counseling

Parkview Health
07.2016 - 11.2020

Master of Science - Psychology

Indiana Institute of Technology

Bachelor of Arts - Psychology

Indiana University - Purdue University Fort Wayne

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Shelby King