Shelby Martin

Barista

I'mpressed Coffee Company

05.2023 - Current

Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Operated espresso machines and commercial coffee brewers to create beverages.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Used POS system to accurately enter orders and process payments.
Prepared specialty drinks such as cappuccinos, lattes and mochas.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

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