Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Languages
Languages
Timeline
Generic

Sheldon Philips

Gurgaon

Summary

Detail-oriented employee bringing many years of experience in the industry. Knowledgeable about the projects, with a strong mindset toward leadership and results.

Overview

7
7
years of professional experience

Work History

Senior Associate Project Manager

Kath Kuni Cafe & Stay Shangarh (Freelance )
Gurgaon
08.2024 - 03.2025
  • Assisted with setup for social events, travel mediums.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked with cross-functional teams to achieve goals.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Digital Marketing Manager

Global Opportunities Pvt Ltd
Gurgaon
04.2024 - 07.2024
  • Marketed products and services at tradeshows and promotional events.
  • Developed creative digital content and unique campaigns to drive brand exposure.
  • Delivered marketing strategy updates to upper-level management.
  • Evaluated effectiveness of digital marketing activities against established objectives.
  • Developed and implemented marketing strategies to increase brand awareness and sales.dric
  • Collaborated with cross-functional teams to integrate PPC campaigns with overall digital marketing strategies, ensuring consistency and alignment across channels.
  • Worked on tools like: Google Ads, Google Analytics, Google Tag Manager, HubSpot, Salesforce, Meta Ads, and Pixel.

Google Account Manager

WNS Global Pvt Ltd
Gurgaon
12.2021 - 04.2024
  • Aided in development of customer engagement strategies, and operations support.
  • Identified potential markets and market segments with desired customers and gaps for optimum product demand.
  • Developed strategies to leverage influential content creators which led to increase in online buzz.
  • Created and implemented a comprehensive digital marketing strategy to increase brand awareness and website traffic.
  • Led a team of seven individuals in achieving quarterly sales targets, exceeding goals.
  • Worked on tools like: Google Ads, Google Analytics, Google Tag Manager, HubSpot, Salesforce, Meta Ads, and Pixel.

Senior Associate

Personiv
Gurgaon
08.2020 - 03.2021
  • Contacted new and existing customers to discuss product and service solutions.
  • Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Provided accurate information about products, prices and services.

Senior Associate

Teleperformance
Gurgaon
05.2019 - 06.2020
  • Provided guidance on strategic planning initiatives aimed at increasing revenue targets.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Utilized CRM software to manage customer interactions and sales processes efficiently.
  • Conducted sales presentations to potential customers on product features and benefits.
  • Provided coaching and feedback on employee performance, encouraging professional development.

Associate

Policybazaar
Gurgaon
08.2018 - 01.2019
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Researched solutions using available resources including internal databases and external sources.
  • Documented customer correspondence in CRM to track requests, problems, and solutions.
  • Resolved customer inquiries and complaints via phone, email, or other communication channels.

Education

BBA - Business Administration

North East Frontier Technical University
Arunachal Pradesh
05-2020

High School -

Rotary Public School
Haryana
06-2016

Skills

  • Project management
  • Data analysis
  • Cross-functional collaboration
  • CRM software
  • Team leadership
  • Problem solving
  • Effective communication
  • Strategic planning
  • Market research
  • Performance monitoring
  • Team supervision

Accomplishments

  • Google Ads certified, awarded top performer for back-to-back quarters
  • Utilized data-driven insights from Google Ads and other tools to continuously optimize marketing efforts and improve ROI across all digital channels
  • Led a team of digital marketers in developing and executing comprehensive digital marketing strategies aligned with company objectives, resulting in an increase in online sales within one year
  • Collaborated with sales and product teams to align marketing strategies with product launches and promotional activities, ensuring cohesive messaging, and maximum impact across all channels

Hobbies and Interests

  • Travel
  • Football

Languages

English, Native or Bilingual Proficiency

Languages

English
First Language
Hindi
Advanced (C1)
C1

Timeline

Senior Associate Project Manager

Kath Kuni Cafe & Stay Shangarh (Freelance )
08.2024 - 03.2025

Digital Marketing Manager

Global Opportunities Pvt Ltd
04.2024 - 07.2024

Google Account Manager

WNS Global Pvt Ltd
12.2021 - 04.2024

Senior Associate

Personiv
08.2020 - 03.2021

Senior Associate

Teleperformance
05.2019 - 06.2020

Associate

Policybazaar
08.2018 - 01.2019

BBA - Business Administration

North East Frontier Technical University

High School -

Rotary Public School

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