Club Manager
Fresher
- Prepared monthly reports and budgets to track revenue and expenses.
- Scheduled staff shifts to meet business demands and coordinate adequate coverage.
- Enhanced club membership by implementing targeted marketing strategies and exceptional customer service.
- Developed promotional campaigns to attract new customers and increase brand awareness.
- Collaborated with other departments to ensure consistent delivery of high-quality services across all aspects of the club''s operations.
- Maintained an up-to-date knowledge of trends and developments in hospitality industry to improve service.
- Planned, organized, and coordinated special events and celebrations.
- Optimized member satisfaction by conducting regular surveys and incorporating feedback into policy updates.
- Conducted regular evaluations of staff to drive quality service and customer satisfaction.
