SHERBANU ASHRAF
Bengaluru
Summary
Dynamic Senior Safety Project Management Lead at IQVIA with a proven track record in project management and relationship management. Recognized for winning multiple projects and achieving high customer satisfaction. Expertise in Microsoft Excel enhances financial oversight, while strong leadership drives successful project delivery and stakeholder collaboration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Safety Project Management Lead
IQVIA
10.2024 - Current
- Supervise customer interactions and communications for assigned projects, serving as the primary representative for Lifecycle Safety
- Manage customer deliverables, ensuring consistency in project design and delivery, and provide daily leadership
- Responsibilities include project planning, scope management, quality management, and financial management
- May act as an account owner, reporting metrics and overseeing projects
- Function as a solution architect for new Safety business opportunities, developing and defending proposed solutions, and guiding budget creation
- Provide leadership for customer-facing materials and operational support, integrating lifecycle safety messages
- Manage finances for assigned projects and collaborate closely with the manager on financial tasks
- Develop specialist expertise and support new project start-ups, identifying risks and implementing mitigation measures
- Attend meetings with stakeholders, provide project updates, and collaborate with Sales and Proposals
- Participate in sales activities, presentations, and proposal development
- Contribute during audits and inspections, liaising with Quality Assurance
- Address problem areas and customer needs with Lifecycle Safety management
- Received ‘Ovation Award’ in FY’23-24
- Helped in winning multiple project opportunities by collaborating with proposals and business development team
- Succeeded in resolving multiple sponsor issues attaining excellent/very good customer survey feedback for multiple projects
Safety Project Coordinator
IQVIA
10.2021 - 10.2024
- Helping in all project-related activities, establishing new procedures, and suggesting improvements to existing procedure
- Provide support and assistance to Safety Project lead and project managers related to assigned project(s)
- Responsible for setting up and maintaining project documentation files and records, updating internal databases and project plans with project-specific information, and preparing and distributing status, tracking, and project finance reports
- Takes minutes, notes, and actions at assigned meetings and coordinates with other project support staff to identify and consolidate support processes
- Support sales activities and serve as a backup contact for internal project teams
- Serve as backup contact for internal project team as designated by Safety project manager/ Lead
- Received ‘Top-tier’ rating in FY’22-23
- Consistently attained a success rate of 95% or higher to ensure timely completion of SPF (approx
- 80projects/month) by the entire global PVS team
- Launched a guidebook to perform SPF activity for CORE team to ease the task completion
- Acted as workload dealer to ensure successful completion of all task in timely manner within the team
Clinical Project Associate
LabCorp
05.2021 - 10.2021
- Promoted as Clinical Project Associate heading
- Received ‘Top-tier’ rating in FY’20-21
- Expertise in RCA and CAPA handling and served as a trainer for newly joined colleagues
- Received recognition from sponsors for providing exclusive support in two projects related to the shipment of excess kit supply during COVID trials
Senior Clinical Project Coordinator
LabCorp
04.2018 - 04.2021
- Coordinating with FDA-approved Clinical Trials globally, fulfilling project requirements, and ensuring smooth trial performance
- Supplying kits to trial sites, managing replacements and adjustments, and communicating any delays or challenges with sponsors and site
- Ability to prioritize, plan, and evaluate deliverables to achieve assigned objectives
- Maintain global communication and coordination with all Covance central lab service units to ensure smooth processes
- Assist study managers and regional coordinators in updating the system with site information & managing pending studies
- Assigned as QC team member to ensure consistency with quality of task performed by the team
- Received ‘Top-tier’ rating in FY’18-19; POC/SME for kit supply
- Contributed development efforts by mentoring 9 project coordinators
Regulatory Record Specialist
Syneos
03.2017 - 02.2018
- Follow project-specific data tracking guidelines and SOPs/WIs
- Inventory, process, and maintain project documents such as CRFs, DCFs, and data management files
- Ensure security and compliance of ongoing and archived project documents according to relevant SOPs/WIs
- Respond promptly to requests for site documents, and participate in preparation/reconciliation of site documentation for archival/shipping to sponsors
- Consistently achieved 130% above from targeted allocation of work
- Worked on additional projects to check with quality of documents uploaded before audit
- Promoted to permanent employee from contractual job based on performance
Dentist
VIMS Hospital Kerala
01.2015 - 07.2015
- Performed root canal treatments and crown preparations independently
- Conducted dental consultations and corrective surgeries such as extractions and replacement of missing teeth
- Maintained patient medical records, diagnosed, and treated various dental conditions including emergency cases
Dentist
Ceeyam Hospital
01.2014 - 12.2014
- Performed root canal treatments and crown preparations independently
- Conducted dental consultations and corrective surgeries such as extractions and replacement of missing teeth
- Maintained patient medical records, diagnosed, and treated various dental conditions including emergency cases
Education
EPGM -
IIMC
01.2023
PGADCR -
ICRI Delhi
01.2016
BDS -
Dr.MGR Medical University
01.2013
Skills
- Microsoft Excel
- Outlook
- Project Management
- Relationship management
- Account management
- Electronic TMF
Certification
- Certified in Google Project Management
- Certified in Lean Six Sigma
Timeline
Senior Safety Project Management Lead
IQVIA
10.2024 - Current
Safety Project Coordinator
IQVIA
10.2021 - 10.2024
Clinical Project Associate
LabCorp
05.2021 - 10.2021
Senior Clinical Project Coordinator
LabCorp
04.2018 - 04.2021
Regulatory Record Specialist
Syneos
03.2017 - 02.2018
Dentist
VIMS Hospital Kerala
01.2015 - 07.2015
Dentist
Ceeyam Hospital
01.2014 - 12.2014
EPGM -
IIMC
PGADCR -
ICRI Delhi
BDS -
Dr.MGR Medical University
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