Summary
Overview
Work History
Education
Skills
Personal Information
Rewards
Disclaimer
Timeline
Generic
Shereena TK

Shereena TK

Kakkanadu

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience
3
3
Languages

Work History

SENIOR ANALYST LEVEL-03

CONDUENT BUSINESS SERVICES INDIA (P) LTD
2020.09 - Current
  • Improved company efficiency with the development of key performance indicators and tracking metrics.
  • Spearheaded process improvement initiatives, resulting in streamlined operations and enhanced organizational capabilities.
  • Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Queried databases for information needed for report processing.

Senior Associate (MIS Team)

EXL Service India (P) Ltd.
2013.11 - 2018.06
  • Preparation of MIS Reports for KPMG Clients from SAP(SYNC) Database
  • Data research through white listed websites for Fortune 1000 and MPP Companies which includes the current Turnover of the company, Current AAuditor information, Current ranking etc
  • Researching the C-level and VIP Titles for US Entities Assisting Team lead in Preparing Daily, Weekly and Monthly reports for clients and management
  • Performing Quality check for the work done on regular basis
  • Involved in internal Process excellence team, which is responsible for brain storming sessions and bringing new process improvement ideas
  • Coordinating team building activities on regular basis
  • Responsible for on floor training to new hires
  • Responsible for Refresher and Cross trainings
  • Preparation of Return of Investment (ROI) reports for client's Marketing Information Services as per KPMG Client requirements
  • Analyze findings and produce good quality, clear and concise business process review reports
  • Solving queries that are not process related
  • Preparing daily production reports for Performance Management
  • Preparation of various reports in MS Excel as per KPMG Client requirement
  • Preparation of Power Point slides as per the Client requirement
  • Preparation of work related documents in MS Word.

Transaction Analyst – Insurance Processing Division

ACS, A XEROX COMAPNY India (P) Limited
2008.02 - 2013.10
  • Transaction processing of dental claims
  • Analyze the online information from the client database and process accordingly as requested by the client
  • Billing and payments of insurance benefits
  • Take sole decision to approve and deny payments of the claims
  • Performing incremental backups during night shifts.

Education

BSc Electronics with Computer Hardware -

MES College Marampally

PLUS TWO -

JHSS Thandekkadu

S.S.L.C - undefined

GHS Mudickal

Skills

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Personal Information

  • Passport Number: H1355447
  • Father's Name: Abdul Kareem T.K.
  • Date of Birth: 01/05/1987
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married
  • Religion: Islam

Rewards

  • I was awarded the “Champion of the Month” in appreciation of an excellent performance and service by ACS, A XEROX COMAPNY India (P) Limited, Cochin ( Xerox Company).
  • Got Monthly awards in EXL Service India Pvt Ltd in all months.
  • Also got special Excellence Award of 2014, 2015 & 2016 in EXL Service India Pvt Ltd.

Disclaimer

I do hereby declare that the information given is accurate and authentic to the best of my knowledge, and that I have not withheld any information, which may be reasonably calculated to adversely affect my suitability for appointment

Timeline

SENIOR ANALYST LEVEL-03

CONDUENT BUSINESS SERVICES INDIA (P) LTD
2020.09 - Current

Senior Associate (MIS Team)

EXL Service India (P) Ltd.
2013.11 - 2018.06

Transaction Analyst – Insurance Processing Division

ACS, A XEROX COMAPNY India (P) Limited
2008.02 - 2013.10

BSc Electronics with Computer Hardware -

MES College Marampally

PLUS TWO -

JHSS Thandekkadu

S.S.L.C - undefined

GHS Mudickal
Shereena TK