Shereena TK
Kakkanadu
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
3
3
Languages
Work History
SENIOR ANALYST LEVEL-03
CONDUENT BUSINESS SERVICES INDIA (P) LTD
KAKKANADU
09.2020 - Current
- Improved company efficiency with the development of key performance indicators and tracking metrics.
- Spearheaded process improvement initiatives, resulting in streamlined operations and enhanced organizational capabilities.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Validated results and performed quality assurance to assess accuracy of data.
- Queried databases for information needed for report processing.
Senior Associate (MIS Team)
EXL Service India (P) Ltd.
KAKKANADU
11.2013 - 06.2018
- Preparation of MIS Reports for KPMG Clients from SAP(SYNC) Database
- Data research through white listed websites for Fortune 1000 and MPP Companies which includes the current Turnover of the company, Current AAuditor information, Current ranking etc
- Researching the C-level and VIP Titles for US Entities Assisting Team lead in Preparing Daily, Weekly and Monthly reports for clients and management
- Performing Quality check for the work done on regular basis
- Involved in internal Process excellence team, which is responsible for brain storming sessions and bringing new process improvement ideas
- Coordinating team building activities on regular basis
- Responsible for on floor training to new hires
- Responsible for Refresher and Cross trainings
- Preparation of Return of Investment (ROI) reports for client's Marketing Information Services as per KPMG Client requirements
- Analyze findings and produce good quality, clear and concise business process review reports
- Solving queries that are not process related
- Preparing daily production reports for Performance Management
- Preparation of various reports in MS Excel as per KPMG Client requirement
- Preparation of Power Point slides as per the Client requirement
- Preparation of work related documents in MS Word.
Transaction Analyst – Insurance Processing Division
ACS, A XEROX COMAPNY India (P) Limited
02.2008 - 10.2013
- Transaction processing of dental claims
- Analyze the online information from the client database and process accordingly as requested by the client
- Billing and payments of insurance benefits
- Take sole decision to approve and deny payments of the claims
- Performing incremental backups during night shifts.
Education
BSc Electronics with Computer Hardware -
MES College Marampally
PLUS TWO -
JHSS Thandekkadu
S.S.L.C - undefined
GHS Mudickal
Skills
Data Analysis
Audit Support
Documentation And Reporting
Workflow Analysis
Process enhancement
Data Processing
Process Improvements
Analytical Thinking
Data Research and Validation
Personal Information
- Passport Number: H1355447
- Father's Name: Abdul Kareem T.K.
- Date of Birth: 01/05/1987
- Gender: Female
- Nationality: Indian
- Marital Status: Married
- Religion: Islam
Rewards
- I was awarded the “Champion of the Month” in appreciation of an excellent performance and service by ACS, A XEROX COMAPNY India (P) Limited, Cochin ( Xerox Company).
- Got Monthly awards in EXL Service India Pvt Ltd in all months.
- Also got special Excellence Award of 2014, 2015 & 2016 in EXL Service India Pvt Ltd.
Disclaimer
I do hereby declare that the information given is accurate and authentic to the best of my knowledge, and that I have not withheld any information, which may be reasonably calculated to adversely affect my suitability for appointment
Timeline
SENIOR ANALYST LEVEL-03
CONDUENT BUSINESS SERVICES INDIA (P) LTD
09.2020 - Current
Senior Associate (MIS Team)
EXL Service India (P) Ltd.
11.2013 - 06.2018
Transaction Analyst – Insurance Processing Division
ACS, A XEROX COMAPNY India (P) Limited
02.2008 - 10.2013
BSc Electronics with Computer Hardware -
MES College Marampally
PLUS TWO -
JHSS Thandekkadu
S.S.L.C - undefined
GHS Mudickal