Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
3
3
Languages
Work History
SENIOR ANALYST LEVEL-03
CONDUENT BUSINESS SERVICES INDIA (P) LTD
09.2020 - Current
Improved company efficiency with the development of key performance indicators and tracking metrics.
Spearheaded process improvement initiatives, resulting in streamlined operations and enhanced organizational capabilities.
Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
Validated results and performed quality assurance to assess accuracy of data.
Queried databases for information needed for report processing.
Senior Associate (MIS Team)
EXL Service India (P) Ltd.
11.2013 - 06.2018
Preparation of MIS Reports for KPMG Clients from SAP(SYNC) Database
Data research through white listed websites for Fortune 1000 and MPP Companies which includes the current Turnover of the company, Current AAuditor information, Current ranking etc
Researching the C-level and VIP Titles for US Entities Assisting Team lead in Preparing Daily, Weekly and Monthly reports for clients and management
Performing Quality check for the work done on regular basis
Involved in internal Process excellence team, which is responsible for brain storming sessions and bringing new process improvement ideas
Coordinating team building activities on regular basis
Responsible for on floor training to new hires
Responsible for Refresher and Cross trainings
Preparation of Return of Investment (ROI) reports for client's Marketing Information Services as per KPMG Client requirements
Analyze findings and produce good quality, clear and concise business process review reports
Solving queries that are not process related
Preparing daily production reports for Performance Management
Preparation of various reports in MS Excel as per KPMG Client requirement
Preparation of Power Point slides as per the Client requirement
Analyze the online information from the client database and process accordingly as requested by the client
Billing and payments of insurance benefits
Take sole decision to approve and deny payments of the claims
Performing incremental backups during night shifts.
Education
BSc Electronics with Computer Hardware -
MES College Marampally
PLUS TWO -
JHSS Thandekkadu
S.S.L.C - undefined
GHS Mudickal
Skills
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Personal Information
Passport Number: H1355447
Father's Name: Abdul Kareem T.K.
Date of Birth: 01/05/1987
Gender: Female
Nationality: Indian
Marital Status: Married
Religion: Islam
Rewards
I was awarded the “Champion of the Month” in appreciation of an excellent performance and service by ACS, A XEROX COMAPNY India (P) Limited, Cochin ( Xerox Company).
Got Monthly awards in EXL Service India Pvt Ltd in all months.
Also got special Excellence Award of 2014, 2015 & 2016 in EXL Service India Pvt Ltd.
Disclaimer
I do hereby declare that the information given is accurate and authentic to the best of my knowledge, and that I have not withheld any information, which may be reasonably calculated to adversely affect my suitability for appointment