Microsoft Excel
Shereen Anita Jeniffer
Senior Portfolio PMO
Hyderabad,TG
Summary
Versatile Lead PMO Analyst with advanced knowledge in business analysis, schedule management, budget review, reporting and research. Enable business leaders to understand all facets of operations. Step into new areas with adaptable approach. Practiced project manager and problem-solver with 10+ years of experience in IT and banking sector.
Looking out for a position to utilize breadth of experience & skills, contribute toward the goals and values of the organization.
Overview
3
3
years of post-secondary education
10
10
years of professional experience
Work History
Senior Portfolio PMO
Shell India private limited
Bengaluru, Karnataka
03.2017 - 05.2020
- Responsible for smooth project set-up within portfolio worth more than 10 Mil by liaising with multiple stakeholders like PM, vendors, third party supplier, finance etc. Enable manager to create project charter and project plan. Ensure PDF (project delivery framework) compliance through setting up appropriate repositories and data entries, maintaining quality data, and making sure that required deliverables are created, reviewed and approved.
- Responsible to maintain stage gate approvals and ensure project progress as per project charter and plan. Preserve all relevant documents and repositories for audits .
- Produce project reports and ensure that status reporting is fit for purpose, complete, timely, accurate, and communicated effectively.
- Proactively analyze variances against plan to assess trends threatening agreed scope, time, cost, and quality commitments. Identify signs that project may be at risk and take appropriate actions.
- Capture and track risks and issues. Maintain change logs. Flag risk and issue to senior leadership during board meeting.
- Responsible for SOW, contractors and vendor management within portfolio. Ensure IQN (contractor management tool) setup for contractor or SOW or Fixed price SOW contractors are correctly aligned as per portfolio requirement.
- Responsible to track and maintain PO (Purchase Order) for software licenses and server . Provide approval for charges against PO and maintain PO cost balance. Flag Senior Portfolio manager before PO cost over-run.
- Ensure capability center manager and portfolio manager are aligned with resource demand and supply . To capture all demand and supply forecast in tools like PPM/ServiceNow ITBM.
- Effectively use tools like Microsoft Office (Excel, PowerPoint, Word, SharePoint, Project, and Visio), Power BI, PPM, ServiceNow, IQN and other required templates to create and manage project deliverables.
- Interview with key stakeholders to understand project/portfolio needs or requirement.
- Negotiation with key stakeholders for demand and supply of resources, cost optimization and schedule management.
Senior PMO Analyst
HCL Technologies
Chennai, Tamil Nadu
10.2011 - 03.2017
- Liaise with relevant project managers to ensure all change, weekly project status report is provided in timely manner . Update on weekly basis project dashboard
- Manage collation and reporting of individual change requests and project progress reports to higher management
- Responsible for providing Utilization report and derive metrics on available FTE and billable FTE, onsite and offshore utilization, fresher utilization .
- Proactively managing resource pyramid to ensure have right level of people as per company standards.
- Ensure resources are loaded in FPP and RFB project as per Profit and Loss plan to avoid effort overrun .
- Track unbilled revenue till accrual of revenue to increase Project Margin. Analyze revenue report and ensure all resources are billed in system as per contract.
- Budget and forecast based on project pipeline and requirement
- Track and monitor MSA and SOW rates to ensure there is no deviation and to align with company standard normalized margin . Ensure any deviations are approved by relevant senior stakeholder and maintain approval records.
- Maintain risk & issue log and highlight it to relevant to relevant stakeholder or boards.
- Proactively conduct internal audits every quarter to facilitate customer audits . Co-ordinate with multiple stakeholders like HR, Admin and IT to ensure that all records and servers are maintained as per MSA clause.
- Track PCAST and CSAT score to improve performance and maintain above 90%.
- Responsible for travel report and other adhoc report.
- Maintain, record and track MoM for all internal and customer meetings.
Executive
WIPRO Technologies Limited
Chennai, Tamil Nadu
08.2010 - 09.2011
- Responsible Onboarding and Off-boarding of resources in People Soft. Maintain records of employee. Generate End-of-Day Reports that are statistically significant to measure day's productivity.
- Assisting American customers on their mortgage loans and payments
Customer Service Officer
ALLSEC Technologies
Chennai, Tamil Nadu
11.2009 - 08.2010
- Customer support communications on payments. To manage minimum 80 calls per day
- Co-ordinate with parent-office executives for payment follow-ups
Education
Bachelor of Science - Physics
MADRAS CHRISTIAN COLLEGE
Chennai 06.2006 - 04.2009
Skills
Operation management
Accomplishments
- Created PMO service model along with the project PMO within the Portfolio for budgeting and forecasting to ease the project PMO effort. Ensured to achieve cost accuracy of 2% deviation between LE and budget for the portfolio worth 10Mil.
- Modeled a process for raising request for new recruitment to the HR in an organized manner for seamless resource supply
- Played key role during the PPM to ServiceNow transition , ensuring all the project records were in place according to the requirement of transition and achieved zero error transition, with no missing data for the portfolio.
- Learnt Blue Prism to automate weekly and daily report & dashboard.
Software
Microsoft PowerPoint
Microsoft Word
Microsoft Project
Power BI
PPM project management
ServiceNow project management
BluePrism
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification and training
- PRINCE foundation and Practitioner
- CSM
- CBAP
- PMP
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Interests
Visual storytelling
Painting
Books
Food
Timeline
Senior Portfolio PMO
Shell India private limited
03.2017 - 05.2020
Senior PMO Analyst
HCL Technologies
10.2011 - 03.2017
Executive
WIPRO Technologies Limited
08.2010 - 09.2011
Customer Service Officer
ALLSEC Technologies
11.2009 - 08.2010
Bachelor of Science - Physics
MADRAS CHRISTIAN COLLEGE
06.2006 - 04.2009
Similar Profiles
Sivakumar JayaveluSivakumar Jayavelu
IT Project Manager at Shell India Private LimitedIT Project Manager at Shell India Private Limited
Megha ParmarMegha Parmar
Data Engineer at Shell India Private LimitedData Engineer at Shell India Private Limited
Dheerendra SinghDheerendra Singh
Researcher at Shell India Private LimitedResearcher at Shell India Private Limited
Subhashree SSubhashree S
BUSINESS ANALYST at Shell India Private LimitedBUSINESS ANALYST at Shell India Private Limited
Pruthvi Reddy NekondaPruthvi Reddy Nekonda
Software Engineer at BelcanSoftware Engineer at Belcan