Sheri Brown
Decatur
Summary
Dedicated professional with a strong background in healthcare IT and project management. Expertise in implementing electronic health record updates and enhancing system performance through strategic planning. Committed to quality control and improving user satisfaction through effective collaboration and training.
Overview
29
29
years of professional experience
Work History
HIMS Specialist
Union Hospital
Terre Haute
01.2021 - Current
- Interpreted and retrieved medical records information from patient charts using Cerner from affiliated hospitals and physician offices.
- Reviewed and analyzed paper and electronic medical records for accuracy and compliance.
- Managed clinical demographic and health information in multiple systems to support patient care and HM functions.
- Resolved interface errors in data systems to enhance operational efficiency.
- Facilitated optimal product usability by coordinating user testing and feedback sessions.
- Sorted all paperwork that enters the department and files accurately per established procedures, meeting productivity and quality standards.
- Logged daily productivity metrics to monitor performance trends.
Clinical Informatics Specialist/Physician Liaison
Lutheran Health Network
Fort Wayne
01.2014 - 01.2021
- Developed and maintained medical systems software applications and databases for healthcare professionals.
- Analyzed clinical computer systems performance, recommending improvements for enhanced efficiency.
- Established clinical informatics protocols and policies to ensure compliance with quality metrics.
- Monitored workflows and analyzed processes to enhance patient care and streamline information management.
- Supported clinical activities through advanced technology, enhancing IT processes for efficiency.
- Resolved informatics issues to enhance application system performance and ensure timely upgrades.
- Designed and implemented educational clinical programs, scheduling upgrades and training new hires.
- Troubleshot technical issues and documented inquiries for escalation, improving support response times.
- Analyzed clinical data to improve patient care workflows and enhance system performance.
- Collaborated with healthcare teams to implement electronic health record updates and training.
- Developed user-friendly documentation for clinical systems and applications at the health network.
- Supported data integration initiatives to streamline information sharing across departments.
- Facilitated training sessions for staff on new technologies and software tools in healthcare.
- Evaluated existing informatics processes to identify areas for improvement and efficiency gains.
- Coordinated projects involving health information exchange to promote interoperability standards.
- Collaborated with management in multiple departments to drive clinical process change initiatives.
- Contributed to implementation and consistent maintenance of company's clinical information system.
- Supported development and application of strategic vision for company-wide information system improvements and growth.
- Utilized advanced knowledge of clinical processes and related technology to optimize company health information processes and procedures.
- Analyzed information systems and applications to identify specifications for implementation projects.
- Provided expert advice on best practices for utilizing clinical informatics technology.
- Developed customized workflows based on customer requirements that met regulatory standards while also maximizing productivity.
- Identified areas of improvement in existing clinical informatics processes and procedures.
- Managed vendor relationships to ensure timely delivery of products or services related to the clinical informatics system.
- Provided technical guidance to staff on how to use electronic health record systems effectively.
Project Manager/Implementation Specialist
Medical Informatics Engineering
Fort Wayne
01.2004 - 01.2011
- Led cross-functional teams to implement healthcare software solutions.
- Directed client engagement services and implementation of solutions to enhance user adoption.
- Coordinated project timelines and resources for client engagements.
- Developed project plans outlining scope, objectives, and deliverables.
- Facilitated clear communication between stakeholders and technical teams to align project objectives.
- Directed coordination of all implementation tasks with third-party vendors.
- Monitored software customization and defect resolution to maintain system integrity and performance.
- Managed transition of clients from solutions implementation to support services.
- Implemented client-server billing and customer care solutions for enhanced service delivery.
- Provided business consulting expertise in strategic performance management and technology applications.
HR Generalist/Sales Manager
CAD Associates
01.2002 - 01.2004
- Updated and organized digital and hard copy human resources files to ensure accessibility and compliance.
- Ensured compliance filings were submitted each quarter without delay.
- Streamlined onboarding and orientation processes for new hires to enhance their integration and engagement.
- Developed and implemented benefits training programs for new hires and existing employees to improve understanding and utilization of offerings.
- Trained and motivated full-time and part-time employees to foster engagement.
- Administered performance reviews to align with company policies.
- Organized national and regional advertising campaigns alongside regional manager.
- Developed relationships with potential clients at trade shows and conferences.
IT Consultant for IBM/Lincoln Life Corporation
H.L. Yoh Company
01.2000 - 01.2002
- Analyzed client requirements to develop tailored IT solutions.
- Designed system architecture for improved operational efficiency and performance.
- Collaborated with teams to implement technology upgrades and enhancements.
- Identified and implemented technologies to enhance user efficiency, including creating and revising macros and spreadsheets in Quattro Pro, Excel, and VBA programming.
- Conducted risk assessments to identify potential vulnerabilities in systems.
- Provided training sessions on new software tools and IT best practices.
- Cultivated client relationships to ensure effective communication and satisfaction.
IT Consultant/Contractor for Navistar
Computer Task Group
01.1998 - 01.2000
- Delivered Level 1 help desk phone support to troubleshoot hardware and software applications across WAN/LAN Windows NT network with 500+ workstations in 22 locations nationwide.
- Analyzed client needs to recommend appropriate IT solutions.
- Developed project plans to guide technology implementations effectively.
- Collaborated with cross-functional teams to ensure system integration success.
Education
Associate of Computer Programming -
International Business College
Fort Wayne, IN06-1997
Skills
- LIMS software
- Data accuracy
- Data analysis
- database management
- Process improvement
- Project management
- Client engagement
- Strategic planning
- data analysis
Timeline
HIMS Specialist
Union Hospital
01.2021 - Current
Clinical Informatics Specialist/Physician Liaison
Lutheran Health Network
01.2014 - 01.2021
Project Manager/Implementation Specialist
Medical Informatics Engineering
01.2004 - 01.2011
HR Generalist/Sales Manager
CAD Associates
01.2002 - 01.2004
IT Consultant for IBM/Lincoln Life Corporation
H.L. Yoh Company
01.2000 - 01.2002
IT Consultant/Contractor for Navistar
Computer Task Group
01.1998 - 01.2000
Associate of Computer Programming -
International Business College