Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherin Cherian

Bangalore

Summary

Dynamic leader with a proven track record at Societe Generale Global Solution Center, excelling in as function head for risk ,quality and obsoloschnce. Skilled in optimizing processes and fostering collaboration, I leverage strong decision-making and compassionate leadership to drive innovation and achieve business objectives. Committed to creating a culture of respect and continuous improvement.

Overview

19
19
years of professional experience

Work History

Function Head – Risk Quality and Obsoloscence

Societe Generale Global Solution Center
03.2024 - Current

Strategic Leadership:

  • Develop and implement functional strategies aligned with the company's overall goals.
  • Identify and address challenges and opportunities within the function.
  • Drive innovation and process improvement.

Team Management:

  • Hire, train, and mentor team members.
  • Conduct performance evaluations and provide feedback.
  • Foster a positive and collaborative work environment.

Process Optimization:

  • Analyze and improve existing processes and systems.
  • Implement best practices and industry standards.
  • Ensure compliance with relevant regulations and policies.

Resource Management:

  • Allocate resources effectively to meet functional needs.
  • Manage budgets and track performance against key metrics.

Collaboration and Communication:

  • Collaborate with other departments and stakeholders.
  • Communicate effectively with team members and management.
  • Represent the functions interests in meetings and presentations.

Program Manager

Societe Generale Global Solution Center
01.2014 - 02.2024


  • Managing the entire program operations with a view to achieve business objectives and ensure optimum utilization of available resources, which includes both end-to-end implementation, group rollouts and production support
  • Defining the project type, planning the project, and initiating sprints; analyzing all team performance and ensure achievement of all objectives within required deadlines and monitor all system functionality
  • Administering all aspects of project life cycle to facilitate successful delivery to Executive Team
  • Supervising resources, hiring, allocation, cost controls, project over-runs and all commercial aspects of projects
  • Monitoring in-house key users by involving and helping them to finalize the requirement, understanding their objectives, priorities and interest, developing & implementing Project Change Strategy (Communications, Stakeholder Alignment, Training, Reinforcement and Resistance) and reviewing them periodically and maintain.
  • Leading Project Managers & Solutions Leads to properly transition services engagements to Managed Services operation support
  • Spearheading all projects through aggressive project governance processes; developing relationships with business stakeholders & leadership teams across geographies & departments; presenting changes, issues, risks & contingency plans
  • Managed data center migration process with an understanding of risk mitigation and chain of custody for physical servers
  • Drive technology infrastructure from “current state to future state” with a focus on data center migration – Storage migration from VMAX/VNX to VPLEX and VNX (Dump) to Pure Storage.
  • Responsible for planning and overseeing the transfer of key information necessary for the support, operation and acceptance of solutions deployed into production.
  • Working closely with Project Management Office to understand and identify opportunities/events to create awareness of the project brand
  • Handling the role of Global owner who is responsible for ensuring OS patching,vulnerability mitigation and compliance for 80K servers of the bank globally.
  • Proven experience in program management with a strong track record of delivering complex cloud services.

Transition Lead/Associate Consultant

Wipro Technologies
01.2011 - 02.2014
  • Direct and plan the work, objectives, and resource models for transition to Operations activities
  • Provide feedback to the company related to recommendation on additions/improvements identified during the life of the project.
  • Participate in implementation meetings (client-facing and internal) as appropriate to ensure operations activities are completed
  • Work with the Resource Manager to allocate resources.
  • Manage team members within team, relating to objective settings, coaching, performance assessments, career aspirations and assignment of tasks
  • Track and report progress (dashboards) to key stakeholders
  • Assess and proactively communicate risk, which may have impacts to the business.
  • Ensure Operational Readiness Deliverables and Activities are delivered within upon agreed milestones and budget
  • Drive Lessons Learned from each transition to ensure continuous improvement to standard methodology and toolset
  • Monitor delivery of transition within agreed scope, quality, time and budget
  • Communication to relevant stakeholders
  • Successful transition to operations for Enterprise projects
  • To solution problem resolution if a challenge arises during transition to ensure that delivery is on time and within budget
  • Deliver presentations internally and externally to engage with stakeholders and as part of the transition process

Backup Engineer

IBM, Global Business Services
09.2006 - 02.2011

Education

B.E Computer Science -

Anna University
03-2002

Skills

  • Organization
  • Excellent communication
  • Time management
  • Task prioritization
  • Creating a culture of respect
  • Compassionate leadership
  • Decision Making
  • Team Building
  • Adaptability
  • Business Storytelling

Timeline

Function Head – Risk Quality and Obsoloscence

Societe Generale Global Solution Center
03.2024 - Current

Program Manager

Societe Generale Global Solution Center
01.2014 - 02.2024

Transition Lead/Associate Consultant

Wipro Technologies
01.2011 - 02.2014

Backup Engineer

IBM, Global Business Services
09.2006 - 02.2011

B.E Computer Science -

Anna University
Sherin Cherian