Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Sherin Anna George

Bangalore

Summary

Dedicated professional with QA + Scrum Master background,skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer and problem-solver. With mentorship experience over 9+ years

Overview

15
years of professional experience

Work History

Smarsh
Bangalore

Lead Engineer, Program Management
04.2023 - 10.2023

Job overview

  • Facilitated Agile ceremonies such as Sprint Planning, Daily Standups, Retrospectives and Reviews.
  • Developed and maintained a team of engineers to meet project deadlines.
  • Collaborated with Product Owners to define user stories and prioritize backlogs.
  • Managed cross-functional teams responsible for developing innovative solutions.
  • Established guidelines and best practices for software development life cycles.
  • Coached teams in Agile methodologies such as Scrum and Kanban.
  • Created strategies for transitioning from traditional project management approaches to agile practices.
  • Provided guidance on the use of tools like JIRA to track progress, manage tasks, and identify areas of improvement.
  • Led workshops on Agile principles and best practices.
  • Assisted teams in identifying blockers or impediments that were preventing them from achieving their goals.
  • Monitored team performance metrics such as velocity, throughput, cycle time.
  • Analyzed process data to identify trends and opportunities for improvement.
  • Developed training materials to educate stakeholders about agile processes.
  • Encouraged collaboration between developers and other stakeholders by facilitating open communication channels.
  • Suggested improvements based on feedback gathered from team retrospectives.
  • Conducted regular reviews of team performance against defined KPIs and metrics.
  • Supported teams in resolving conflicts or disputes that arose during sprints or planning meetings.
  • Worked with subject matter experts to validate relevancy of content.

smarsh
Bangalore

Lead Engineer | Quality Assurance
04.2021 - 03.2023

Job overview

  • Developed and implemented test plans, strategies, and procedures to ensure quality assurance standards.
  • Provided technical guidance to junior members in the team regarding Quality Assurance processes.
  • Monitored daily builds for stability and tracked issues in bug-tracking systems.
  • Evaluated product code according to specifications by developing test plans and scenarios.
  • Collaborated with developers to identify root cause of defects and ensure their resolution prior to release.
  • Reviewed business requirements documents, use cases, storyboards, user interface designs, data models.
  • Implemented best practices for software development life cycle processes including Agile and Scrum methodology.
  • Configured environments for testing purposes and maintained up-to-date documentation of the same.
  • Mentored junior QA engineers in writing effective test cases and executing them efficiently.
  • Participated in sprint planning meetings and provided feedback from a QA perspective.
  • Ensured compliance with applicable industry standards related to software quality assurance.
  • Tracked software bugs and detailed information regarding findings and resolution techniques in documentation.
  • Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Provided clear and concise cost and time estimates for each phase of testing from test phase planning to final regression testing.
  • Analyzed design or requirement information for equipment or systems.
  • Conducted functional, integration, system and regression testing on web applications.
  • Performed manual tests for functionality, usability, compatibility, reliability and performance of applications.
  • Created test cases based on user stories and requirements documents.
  • Developed and implemented strategies to increase customer satisfaction levels.

Smarsh
Bangalore

Scrum Master + Sr. Quality Engineer II
04.2016 - 04.2021

Job overview

  • Conducted demos of completed work at the end of each sprint cycle.
  • Kept up-to-date with industry trends in agile software development methods.
  • Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
  • Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
  • Organized meetings between stakeholders from different departments to discuss potential solutions or strategies.
  • Worked closely with senior management and other stakeholders during strategic planning sessions for upcoming releases.
  • Participated in feature design discussions offering insights from an Agile perspective when necessary.
  • Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
  • Acted as a servant leader to the development team by removing impediments and resolving conflicts.
  • Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
  • Monitored progress of sprints, providing visibility into project status for stakeholders.
  • Provided guidance to Product Owners regarding Agile principles and best practices for managing product backlogs.
  • Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
  • Supported the development team in understanding user stories, acceptance criteria and definition of done.
  • Encouraged continuous process improvement initiatives through retrospectives.
  • Coached stakeholders on their roles in the Scrum process and how to best support the team's success.
  • Assisted with release planning and coordinated efforts between multiple teams working on related projects.
  • Identified risks associated with sprint goals and worked with the team to mitigate them.

Actiance, Inc
Bangalore

Systems Analyst - QA
04.2013 - 04.2016

Job overview

  • Analyzed user requirements and implemented system changes to improve efficiency.
  • Provided support for end users in troubleshooting system issues.
  • Designed, developed, tested, documented, and maintained new applications and software components.
  • Collaborated with stakeholders to ensure the successful implementation of systems projects.
  • Identified areas for improvement in current systems architecture and proposed strategies for optimization.
  • Provided training sessions for end users on how best utilize the company's systems.
  • Troubleshot and resolved problems with programs and systems.
  • Identified strategies to formulate, define and document specifications.

Actiance
Bangalore

Senior Software Engineer - QA
07.2011 - 03.2013

Job overview

  • Documented software development processes and procedures for future use.
  • Analyzed business needs and created solutions that met customer expectations.

InQuest Technologies
Bangalore

QA Engineer
09.2010 - 07.2011

Job overview

  • Developed test plans and strategies for QA testing.
  • Performed manual tests on web applications, mobile apps, and software products.
  • Collaborated with developers to troubleshoot problems and resolve them in a timely manner.
  • Conducted functional, regression, performance, integration and user acceptance testing.
  • Provided feedback to product owners regarding application usability.
  • Maintained system documentation including test plans and test cases according to industry best practices.
  • Identified and documented any defects found during the course of testing.

Sigma Software Solutions
Bangalore

Systems Engineer
02.2009 - 09.2010

Job overview

  • Deployed patch updates to address identified vulnerabilities in the environment.
  • Analyzed system logs to detect any irregularities that may indicate a problem with the system or its components.
  • Identified issues with complex infrastructure through monitoring and troubleshooting.
  • Tested software for bugs, redundancies and database issues on routine basis.
  • Created and executed test scripts for validated environments.

Education

Annamalai University
(Distance Education)

Master of Computer Applications from Information Technology

University Overview

Kuvempu University
(Distance Education)

BSc from Computer Science

University Overview

NTTF
Bangalore

Diploma in IT

University Overview

Skills

  • Program Management
  • Problem-Solving
  • Planning and Coordination
  • Leadership and Training
  • Agile Methodoligies
  • Scrum, Kanban, Jira , Miro,
  • MySQl, XML, Rest API
  • Dashboard and Metrics
  • RCA
  • Requirement Analysis
  • Risk or Change Management

Languages

English
Beginner
A1
Malayalam
Beginner
A1
Tamil
Beginner
A1

Timeline

Lead Engineer, Program Management
Smarsh
04.2023 - 10.2023
Lead Engineer | Quality Assurance
smarsh
04.2021 - 03.2023
Scrum Master + Sr. Quality Engineer II
Smarsh
04.2016 - 04.2021
Systems Analyst - QA
Actiance, Inc
04.2013 - 04.2016
Senior Software Engineer - QA
Actiance
07.2011 - 03.2013
QA Engineer
InQuest Technologies
09.2010 - 07.2011
Systems Engineer
Sigma Software Solutions
02.2009 - 09.2010
Annamalai University
Master of Computer Applications from Information Technology
Kuvempu University
BSc from Computer Science
NTTF
Diploma in IT

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Sherin Anna George