Streamlined resource allocation processes by implementing efficient scheduling and tracking systems.
Mentored junior staff members in effective resource management techniques, fostering a culture of continuous improvement within the team.
Managed risks proactively by identifying potential issues and implementing mitigation strategies, ensuring smooth project progression.
Conducted regular status meetings for clear communication of progress updates, risk assessments, and action items among team members.
Improved client satisfaction by delivering high-quality project outcomes within budget and on schedule.
Implemented Agile methodologies to improve flexibility and adaptability throughout the project lifecycle.
Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Mentored junior team members, providing guidance on best practices and professional development opportunities.
Streamlined internal processes for increased efficiency, reducing overall operational costs.
Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Project Coordinator
Deloitte
01.2009 - 05.2018
Production Manager
Accentia Technologies Pvt Ltd
04.2007 - 01.2009
Production and Training Manager
Vasant Scribes Ltd.
04.2004 - 04.2007
Transcriptionist, Senior Proofreader
Vasant Scribes Ltd.
05.1999 - 04.2004
Education
Bachelor of Commerce (Vocational - Taxation) - Taxation
Pragati Mahavidyalaya
04.2001 -
Skills
Customer Relationship Management
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Certification
Green Belt Six Sigma
Timeline
Resource Manager
Deloitte
06.2018 - Current
Project Coordinator
Deloitte
01.2009 - 05.2018
Green Belt Six Sigma
10-2008
Production Manager
Accentia Technologies Pvt Ltd
04.2007 - 01.2009
Production and Training Manager
Vasant Scribes Ltd.
04.2004 - 04.2007
Bachelor of Commerce (Vocational - Taxation) - Taxation