Sheshanka Srinivasan
Software Principal Engineer
Bangalore
Summary
Goal-driven Principal Engineer adept at troubleshooting various storage related products. Ready for new professional challenges and willing to take on dynamic responsibilities.
Overview
17
17
years of professional experience
4
4
Certifications
Work History
Software Principal Engineer
Dell Corporation
02.2022 - Current
- Troubleshoot customer issues on DELL ECS-Object storage across the EMEA region, ensuring seamless data storage and retrieval operations
- Acting as a POC for escalation engagement for all ECS related issues and ensuring they are effectively addressed in a timely manner
- Providing dedicated support to strategic large customer of Dell and having periodic discussion with their teams
Technical Support Engineer - IV
NetApp
09.2015 - 02.2022
- Worked on various Data Protection suite of products at NetApp inclusing ONTAP SnapMirror, SnapVault, SVMDR, NDMP and AltaVault
- Engaged on live troubleshooting of escalated and critical P1 & P2 cases
- Conducted knowledge sharing sessions and presentations with internal teams
Associate Solutions Architect - II
VCE Company
10.2013 - 09.2015
- Served as an Associate Solutions Architect, handling remote configuration of VBlock converged Infrastructure product on customer's behalf tailored to their business requirements.
- Engaged in multiple customer projects and implementations.
- Upgraded storage stack, provisioned LUNs, and added new zone configs on Cisco switches.
Storage Administrator
EMC Corporation
03.2011 - 10.2013
- Reduced downtime by proactively monitoring and addressing potential issues before they escalated.
- Managed backups of IT assets using EMC Networker and provisioned LUNs on VNX storage for clients and applications.
- Maintained detailed documentation of storage infrastructure components for easy reference during troubleshooting or upgrade projects.
- Implemented storage solutions and provided technical support to various internal clients of EMC Corporation.
Systems Analyst
Oracle
12.2010 - 03.2011
- Analyzed systems and provided level-1 technical support
- Worked on system enhancements and troubleshooting
Backup Engineer
Microland Pvt.Ltd
10.2008 - 12.2010
- Joined Microland as a GET and was promoted as a backup engineer.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Managed backups of various Windows based applications and servers using EMC Networker and Arc Serve
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Sambhram Institute of Technology
Bengaluru, India 04.2001 -
Skills
EMC Elastic Cloud S3 compatible Storage (ECS)
NetApp Storage ONTAP
Distributed Linux Systems
Shell Scripting
Certification
ISM
Timeline
Software Principal Engineer
Dell Corporation
02.2022 - Current
Technical Support Engineer - IV
NetApp
09.2015 - 02.2022
Associate Solutions Architect - II
VCE Company
10.2013 - 09.2015
Storage Administrator
EMC Corporation
03.2011 - 10.2013
Systems Analyst
Oracle
12.2010 - 03.2011
Backup Engineer
Microland Pvt.Ltd
10.2008 - 12.2010
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Sambhram Institute of Technology
04.2001 -
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