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SHESHANSH SRIVASTAVA
Delhi
Work Preference
Summary
Dynamic Assistant Engineer with proven expertise at Bharti Airtel, specializing in SQL query optimization and database troubleshooting. Adept at converting tabular data into geospatial formats and managing issue escalations effectively. Recognized for enhancing operational efficiency and ensuring seamless data migration across projects.
Overview
7
7
years of professional experience
Work History
Assistant Engineer
Bharti Airtel
06.2023 - 04.2025
- Worked as a Assistant Engineer in Bharti Airtel, through Quess Corp India Pvt Ltd for PANINDIA AIRTEL OSS MS Project.
- Executed DML operations to support critical business requirements and enhance data integrity.
- Monitored performance and optimized SQL queries for maximum efficiency.
- Handled post-migration issues related to OM, IM, and AM using PLSQL Tool.
- Resolved installation, tech-change, and cancellation relocation issues, ensuring seamless database functionality and user satisfaction.
- Documented entity relationships, attributes, and file definitions to improve data clarity and accessibility.
- Used different joins, subqueries, and nested queries in SQL query.
- Proven ability to convert tabular data (Excel) into geospatial data using Easting/Northing or linear reference.
Associate Engineer
HUAWEI Telecommunication India PVT LTD
04.2022 - 06.2023
- Managed Static IP assignments for Airtel B2B and B2C users, ensuring seamless connectivity.
- Coordinated escalation handling for B2B and B2C Static IP failures, enhancing customer support response.
- Handled failure rectification through logs and database analysis, improving issue resolution speed.
- Service Now Ticket analysis and resolution.
- Working as an Associate Engineer in HUAWEI Telecommunications Pvt Ltd (Through IIKYAPAYROLL) to support AIRTEL MS OSS Project PAN India.
VLink India Pvt. Ltd.
02.2020 - 03.2022
- Report file generation for daily multiple activities.
- Owner of Airtel Black Telemedia order pendency.
- Involved in Database Migration CRM to Hummingbird.
IT Support Engineer
AVANTHA BUSINESS SOLUTION
06.2018 - 09.2019
- Resolved network connectivity issues for users, enhancing their access to resources.
- Provided timely solutions to customer issues during calls, improving overall user satisfaction.
- Configured and installed desktop computers and peripherals to ensure operational readiness.
IT Intern
KHUSHII ORGANISATION
- Managed IT support tickets, troubleshooting issues to ensure timely resolution.
- Assisted team in managing IT support tickets and troubleshooting issues.
- Collaborated with staff to implement software updates and system enhancements.
- Supported data entry tasks for maintaining accurate IT inventory records.
Education
Bachelor of Engineering - Computer Science
RGTU University
Bhopal12-2013
Skills
- SQL
- PL/SQL
- Oracle
- Query optimization
- Data migration
- Database troubleshooting
- Geospatial conversion
- Ticket resolution
- Escalation management
- Time management
Disclaimer
I do hereby declare that the above information is true to the best of my knowledge.
Languages
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Punjabi
Upper Intermediate (B2)
B2
Affiliations
Volunteer at College Tech-Fest and Kumbh 2019
Timeline
Assistant Engineer
Bharti Airtel
06.2023 - 04.2025
Associate Engineer
HUAWEI Telecommunication India PVT LTD
04.2022 - 06.2023
VLink India Pvt. Ltd.
02.2020 - 03.2022
IT Support Engineer
AVANTHA BUSINESS SOLUTION
06.2018 - 09.2019
IT Intern
KHUSHII ORGANISATION
Bachelor of Engineering - Computer Science
RGTU University