Sheshnath Gupta
Mumbai
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory. Results-driven Sales Manager bringing 15+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives. Goal-driven Sales Management professional bringing 15-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Manager
R P Clan
Mumbai
12.2020 - Current
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Directed and coordinated products, services and sales activities.
- Researched and communicated competitive activity to influence marketing plans and sales tactics.
- Created and presented monthly reports to management on sales performance.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
- Achieved company growth and brand development through market expansion and sales.
Regional Sales and Marketing Manager
Renaissance International exports and Logistics
NAVI Mumbai
12.2012 - 11.2020
- Collaborated with senior management to develop long-term strategic objectives.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Managed relationships with clients and partners in the region.
- Explored potential partnerships or collaborations with other organizations in the region.
- Developed and managed regional sales program and market operations.
- Developed and implemented regional sales and marketing strategies to achieve revenue goals.
- Held weekly meetings with each representative to talk one-on-one, resolve issues and provide tailored training.
- Assessed customer needs and provided solutions tailored to their requirements.
- Led, coached and developed employees to achieve sales goals.
Subject Matter Expert Sr.CSA
Convergys
Mumbai
03.2010 - 10.2012
- Organized client meetings to provide project updates.
- Served as consultative resource on Optus system operation, updates and maintenance.
- Identified needs of customers promptly and efficiently.
- Assisted in developing and refining standard operating procedures for Customer service.
- Analyzed key performance indicators to identify effective strategies.
- Provided subject matter expertise during meetings with senior leadership team members in order to discuss potential opportunities or challenges.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Advised on hiring, development and management of in house team.
Sr.CSR, Sales
Rtec Systems
Mumbai
02.2007 - 05.2010
- Maintained up-to-date knowledge of product offerings, services, and pricing structures.
- Documented, tracked and monitored customer issues in CRM to foster resolution.
- Interpreted company policies and communicated them effectively to customers.
- Drafted comprehensive reports on customer feedback surveys.
Education
Bachelor of Commerce From Techno Global University -
Mulund Commerce College
Mumbai, India03-2013
Sports Nutritionist And Dietician -
K11
Mumbai03-2010
Bachelor of Computer Applications -
NIIT
Mumbai03-2003
Skills
- Strategic Planning
- Profitability Optimization
- Market Research
- Staff Management
- Client Relationship Management
- Sales Reporting
Affiliations
- Playing Carrom
- Graphology
- Trekking
- Reading
- Aquarist
Languages
English
First Language
Hindi
Upper Intermediate (B2)
B2
Marathi
Intermediate (B1)
B1
Certification
- Maharashtra Carrom State Championship
- University Volleyball Championship
Personal Details
- Date of Birth 2nd September 1981
- Father's Name Tapsi Ramjatan Gupta
- Place of Birth Mumbai
Thanking You
Yours Sincerely
Date
Timeline
Sales Manager
R P Clan
12.2020 - Current
Regional Sales and Marketing Manager
Renaissance International exports and Logistics
12.2012 - 11.2020
Subject Matter Expert Sr.CSA
Convergys
03.2010 - 10.2012
Sr.CSR, Sales
Rtec Systems
02.2007 - 05.2010
Bachelor of Commerce From Techno Global University -
Mulund Commerce College
Sports Nutritionist And Dietician -
K11
Bachelor of Computer Applications -
NIIT
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